Kevin completed the job as required. He communicated when he was due to arrive, as well as, when he had go to find another part.

Yes and Yes, Kevin fulfilled both of the above but I thought there would be a text giving a approximate ETA also I thought there would be a printed report of his findings. I could only remember certain items that he reported such as the fact that the speedometer (electronic) was slow. This is rather an important item but I have only got my memory to go on. What can I do about getting that item rectified.?

FAO TO MANAGEMENT - YOU MUST BE JOKING WHEN YOU SAY THAT COMPLETING THIS SURVEY WILL ONLY TAKE SECONDS. I WOULD SAY THAT 30 MINUTES IS THE MINIMUM TIME TO DO IT PROPERLY. I AM NOT COMPLAINING, I AM JUST EXPLAINING THE EXPERIENCE OF A MAINLY SATISFIED CUSTOMER. THANK YOU. - MR. R M. Read more

Kevin was really good outlined any problems and was helpful and friendly, quick and efficient would recommend him.

Kevin was punctual, efficient and courteous...very pleased........the work was done to the car within the time allotted.....

Didnt meet Kevin but we spoke on the phone a few times. He was very professional, knowledgable, helpful and his communication was excellent.

very knowledgable, advised me what the problem was and what additional costs might be involved , did not try to pressure me into anything,only drawback was he didnt arrived until 10 mins after the 2 hour arrival window but i am using him again.

Kevin did another great job for us. Polite, friendly and clear about the work he was doing. Remaining cheerful despite the poor weather,

Kevin was very attentive in his work...but a little too attentive to the electrical side of things.
I had mention the lack of fuel...and after 45 mins or so saw that the fuel pump at the front of the engine was in fact leaking deisel!!!!
He was thorough in his investigations......although rather to many greasy finger marks have been left on the light grey interior for my liking, which I shall have to have removed !!

Kevin was helpful and obliging...pointed out the fault which was different to my thoughts,
Many thanks

Kevin was professional and easy to talk with. He was knowledgeable and gave me straightforward advice. I would be happy to use him again.