Omer was helpful enough when I spoke to him although it did take over a week for my initial job to be looked at. Initially I was told I needed a tow, then just a change of battery would do. The battery was changed as required and the van starts fine now. I did ask for a diagnostic check, which was going to be done at Omers garage (I was assured) however this did not happen (a portable diagnostic check was done which didn't show any issues), as soon as I drove the van warning lights came on. Having been to another garage there are 3 faults that require looking at. By the time I found this out it may now be too late to drive the vehicle on a holiday we have booked. This would not have been the case if the work i asked for had been carried out on time.

Thank you for sorting the battery out at least . Read more

He was friendly and good at what he does. Very satisfied and would be using this service again if needed. Thank you.

He checked the car out and explained to me what was wrong and needed doing.

Great service. Rang in advance and car returned promptly same condition as left it but windscreen washer motor fixed.

Friendly service. Happy customer. Queensway Autos were great. Good communications.

Knowledgeable, helpful and happy to offer advice.. Late in the day but wasn’t rushing off to get home. Superb.

The service work seems to be excellent, not had much chance to drive the car yet but everything seems to be running smoothly

Quick and effective service. Recieved a call to let me know they were on the way, and picked it up fuss free.

Had a timing belt and water pump change. Took the car away at about 9.30 am, and they came back to me with my car at about 4pm.

Thanks again.

Car was collected and service and MoT done in 3 hours and car returned. I can see the oil was nice and clean. The battery cover was left loose and the car was returned quite dirty. Although I can say everything felt nice and tight including the steering column. I would have preferred an itemised invoice as none of the other fluids appeared to have been topped up.

Very happy with polite and friendly service and being kept up to date with problems that arose during work. Can only assume the standard of work was good but have zero knowledge of engines so wouldn’t know.