Dorset Response , Dorset | ClickMechanic

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(1181 ratings)

  • 38 years professional experience

  • 3159 completed bookings

  • Active since July 2014

Dorset Response , Dorset | ClickMechanic

Dorset/Hampshire R
So with 8 years and over 3000 bookings and a 97% 5 star rating .one of the best performers on this site.
Dorset Response is no longer on this site but we are still very much around.
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Conall
7th October 2020
Toyota Celica Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Fantastic quick and full report after the inspection, gave me a good picture of the condition of the car

Danny
6th October 2020
Ford Transit Custom Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Dorset was helpful before hand arranging a suitable time for the visit. He phoned afterwards as well as sending the report. The seller said he was considerate. On the phone when he gave me the report he gave good thorough feedback on the vehicle in a friendly way.
Couldn't ask for anything else.

Chris
2nd October 2020
Nissan Navara Major Service
Windscreen wiper blades (front - all) replacement
Overall
Quality
Punctuality
Communication

James was great, very knowledgeable, clearly has much experience in the business. He was running late, however having been around town today in the torrential rain I'd be surprised if anyone managed to get anywhere on time, so I'm not marking down for that. He did communicate early to state he may be running late as well! Considering the work was due Monday and he fitted it in the Friday before, I can't have any complaints about not arriving at the stated time on Friday. Its a shame I didn't use your services when purchasing the pickup to give it a check over. After buying I was convinced the vehicle hadn't been serviced as the garage stated, and James confirmed that, as did the state of the oil. Knowing something he seller said had been done, in fact had not been done by them really doesnt fill one with confidence about what else could be wrong with the vehicle! James also pointed out other dangerous issues with the vehicle, and I will be taking his advice to request my money back on the vehicle (was only purchased 12 days ago so well within the 30 days). I would definitely use his services again, and would definitely recommend to others. Its really quite refreshing to have the work done at your own premises as you can witness the work actually being done, garages you rarely get to see anything, and can leave none the wiser as to whether anything has been done! Well done click mech and James, this is the third time I've used click mech, and every time been a good experience. Read more

Elizabeth
2nd October 2020
Fiat Punto Full Service
Windscreen wiper blades (front - all) replacement
Overall
Quality
Punctuality
Communication

He was friendly, polite, informative, helpful and really approachable. Very happy with the work and the helpful feedback he provided regarding my car.

Norman
2nd October 2020
Honda Jazz Brake discs and pads inspection
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Quality
Punctuality
Communication

James was punctual and polite. On inspection of job said that there was no requirement for the replacement of brake discs and pads, as indicated by MOT this January. Therefore would only fit if I insisted it should be done. This honesty both put my mind at rest as to the need for this change and was most reassuring as to this company`s standards.

Heather
2nd October 2020
Ford Transit Connect Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Yes. Really friendly, easy to talk to to and thorough. Very helpful. Thanks.
Yes. Really friendly, easy to talk to to and thorough. Very helpful. Thanks.

Justin
1st October 2020
Land Rover Range Rover Sport Battery replacement (vehicles without stop/start system)
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Very friendly and knowledgable, went the extra mile to get car started. Would recommend for sure.

Jennifer
1st October 2020
Peugeot 3008 Crossover Alternator replacement
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Quality
Punctuality
Communication

Friendly, efficient and knowledgeable. Would highly recommend. He made sure my cat was not only repaired, it also safe. Much appreciated

Malcolm
30th September 2020
MG MGF Starter motor replacement
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Quality
Punctuality
Communication

James was knowledgable and informative. He knew the model and this increased my confidence the task would be done correctly and with the correct trade parts. I will use this company again.

Amanda
29th September 2020
Volkswagen up! Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Dorset was friendly and completed the battery change quickly and efficiently. Highly recommended.