Jm Motor Services Ltd , Lancashire | ClickMechanic
(187 ratings)
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16 years professional experience
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520 completed bookings
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Active since April 2017
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Other Qualification
Jm Motor Services Ltd , Lancashire | ClickMechanic
Jm Motor S
17th August 2017
Mercedes-Benz CLS Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Was adequate, disappointed with the 5 minute 1 mile test drive. How he was able to determine a range of tick in his report was beyond me.
Left an oil mark on the leather seat, did not put any protection covers over the seats when carrying out inspection.
I was right to question when i phoned up, but i guess you get what you pay for.
Reply from JM Motor:
We are sorry you feel this way about the service you have received but we feel this is an un true account.
As for the road test which you was present for at the time in the vehicle, the vehicle was driven up to speed covering an adequate distance for everything checked what was needed to be checked.
As for the oil mark, as a standard we fit every vehicle with seat covers for the road test to protect the interior.
Finally for the 2 stars for the punctuality, the booking arrival time was scheduled for 10:00 - 12:00 and the technician arrived at 10:25 so also we do not feel this is an accurate representation.
If you have any further questions please could you open a case in the resolution center for the matter to be resolved.
Many thanks.
Read more
15th August 2017
Volkswagen Polo Headlamp bulb replacement - one
Overall
Quality
Punctuality
Communication
Mechanic was superb, friendly and punctual.
8th August 2017
Peugeot 206 Car Overheating Inspection
Fitting of the coolant temp sensor
Overall
Quality
Punctuality
Communication
He was brilliant, did everything that was needed to fix the problem
6th August 2017
BMW X5 Front brake pads (all) replacement
Overall
Quality
Punctuality
Communication
Joe was great. Polite and done the job in no time.excellentjo
29th July 2017
Vauxhall/Opel Astra-J Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Arrived within time slot booked.
29th July 2017
Audi A3 Pre-purchase Inspection
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Quality
Punctuality
Communication
Very happy with the inspection carried out. Got to the bottom of an issue I had and explained everything very well.
25th July 2017
Audi TT Pre-purchase Inspection
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Quality
Punctuality
Communication
Joe was friendly and informative, I am happy with the work that was carried out
22nd July 2017
Mazda 3 Front brake pads (all) replacement
Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication
yes, he turned up on time. did the job quickly and quietly. The brakes work fine, make a bit of noise when in reverse but I think that will go with use. He got the annoying light to go off explained what was causing it and what to do if it comes back on, got the error code as well. Gave advice on Air Con and he felt it was the same problem as I did. Got to say I'm very pleased. You take your car to a garage and half the time get a load of waffle (your car needed special parts....) and the price goes up. I thought it was a fair price and had the option of saying yes or no. So I knew exactly what I would be charged. Saved to my favourites so as I don't forget who did it for next time. Thanks. Read more
20th July 2017
Audi A4 quattro Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
The mechanic was fine
19th July 2017
Audi Q7 Rear brake pads (all) replacement
Overall
Quality
Punctuality
Communication
Excellent job. Great communication and a good job done. Thank you
You can trust in us to get your vehicle back on the road with minimal stress!