Hamza and Ali were extremely professional, with lots of communication. Showed up early with a prior phone call for courtesy and not only did the job to a great standard, they also put up with me asking questions about the work. Would highly recommend.

Hamza was very good. He called me 30 minutes before his arrival time, and we discussed possible issues of the van we want to buy. he came back with a very detailed overview and has settled my nerves for buying the van. He whatsapped me pictures and videos, as well as emailed me a full report. I am very happy with the service and communication he gave. I even had a question once we had stopped talking and replied to me. So yes, recommend this company and also Hamza was great with the service.

hamza & Ali was very friendly and easy to talk to, which immediately made the whole experience better
They clearly knew what they were doing and took the time to explain things in a way that actually made sense. I never felt rushed or brushed off. The work was done well, on time, Overall, I’m really happy with the service and would definitely come back again.

Fantastic communication from being allocated to finishing the work.
All old parts shown and new parts shown.
Explained what he was changing and why when asked.

Prime's timely arrival and efficient service resulted in a satisfactory outcome for both my vehicle and myself. The work was completed on-site, and I highly recommend their services. Thank you.

Job was cancelled.I am still awaiting a refund as it cancelled in plenty of time

The mechanic called Prime in Manchester was asked to do a pre-purchase vehicle inspection, I reached out to him to let him know what time slot worked for the seller and shared the seller’s contact. Prime claimed he got to the location and did not see anyone, he said he’d been calling the seller who didn’t pick up for 15mins, he never let me know what was going on. He called me to tell me he had left the location, I immediately called the vehicle seller who even sent me a screenshot of his call log, there was no call from Prime. Prime NEVER called the seller, I don’t think he planned to inspect that vehicle and he was quick to charge me a £60 cancellation fee. Tried to reach out to Click mechanic but I got an email telling me it was up to the mechanic to refund. So disappointing considering my previous experience was nothing like this! Read more

Both mechanics very knowledgeable, kept me informed with calls and videos of work being carried out. First time using this service defo will be coming back!! 5*

Yes the mechanic was friendly and contacted me before after and when on his way back. All done quickly and efficiently.

Did a really good job. Car has no problems yet and they cane on time as requested and did the work quickly. Did a thorough inspection and sent me a report quick.