Rps Garage Services Ltd , West Midlands | ClickMechanic

(115 ratings)
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30 years professional experience
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385 completed bookings
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Active since March 2017
Qualifications
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Other Qualification
- Other Accreditation
Rps Garage Services Ltd , West Midlands | ClickMechanic
Raymond R
5th March 2018
BMW 3 Series Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
Ray was great..
On the other hand.
Thing I'm disgusted about is the price you charged me for plugs. You charged me £107 for something that I can go out and pay £47 for Bosch plugs. Will never use you again and I will strongly be advising other people not to use you either
3rd March 2018
Skoda Yeti Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Apart from the awful weather with sub zero temperatures and confusion, Bob arrived and went straight to work to fix my electrics problem which was regrettably not possible due to Skoda protecting the relevant circuits but he showed me the diagnostics screen so I could contact Skoda.
3rd March 2018
Ford Focus Pre-heat/glow plugs (all) replacement
Overall
Quality
Punctuality
Communication
They were very prompt and polite. Had my car back in no time. Would highly recommend them in the future.
2nd March 2018
Citroen C4 Picasso Clutch master cylinder replacement
Master clutch cylinder replacement
Overall
Quality
Punctuality
Communication
Ray carried out the work to our car as requested and even brought our car back later in the evening in the snow, which I understand took him hours! However, I am very unhappy with Click Mechanic, their "instant fixed price quote" was not fixed price and ended up doubling, even though it was calculated using my car reg and post code. The work also took 2 days, not the 1 hour I was told by them. Not happy about this, especially after I called their contact centre to make sure the work I was booking was definitely the price quoted and would only take an hour. I would not recommend this service and I will be making a complaint.
26th February 2018
Ford Kuga Fuel pump replacement
Overall
Quality
Punctuality
Communication
Mechanic very friendly and helpful.
I'm very happy with the work they carried out. Thanks :) next time I will also use the services ClickMechanic
23rd February 2018
Jaguar XF Diagnostic Inspection
Further Diagnostic carried out.
Overall
Quality
Punctuality
Communication
Ray was friendly and knowledgeable. He diagnosed faults and worked on the car.
Unfortunately after this and working on the car 4 hours on a separate day I have paid a bill of £245.00 and still have the same problem with the following;-
1 - Check tyre pressure
2 - Blind spot monitor not available
20th February 2018
MINI Mini Crankshaft position (engine speed) sensor replacement
Overall
Quality
Punctuality
Communication
Ray was helpful did they job, no problem. I’d recommend using clickmechanic I was a bit weiry at first
27th November 2017
Jaguar XJ6 Diagnostic Inspection
Unplugged pressure switch
Overall
Quality
Punctuality
Communication
Mechanic was friendly and seemed to know his job. Still a job to do on my car but I am confident it will be done properly.
20th November 2017
Kia Carens MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
All good.
14th November 2017
Jeep Patriot MOT with collection & delivery
Reset head lamp Aims
Overall
Quality
Punctuality
Communication
It was only an MOT, but the vehicle was collected and delivered on time with no fuss.