Rps Garage Services Ltd , West Midlands | ClickMechanic

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Book Rps Garage Services Ltd

(77 ratings)

  • 30 years professional experience

  • 259 completed bookings

  • Active since March 2017

Qualifications

  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • Other Qualification
  • Other Accreditation

Rps Garage Services Ltd , West Midlands | ClickMechanic

Raymond R
Has your car been giving you regular problems? Have you noticed a pipe leaking or engine overheating? Maybe it’s time you got your vehicle serviced. Who better to do it than the experts at R.P.S Garage Services Ltd! With over 25 years of experience in car maintenance and vehicle servicing we offer honest, reliable and professional service to all our clients. We offer full garage services with a 3 ramp workshop and also offer free collection/delivery service for our customers.
Lyn
1st March 2019
Kia Soul MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Mechanic was very helpful, knowledgeable and friendly.
Would definitely use this service again and also recommend it.

Duncan
26th February 2019
Ford Focus Wheel bearing replacement - front (driver side)
Overall
Quality
Punctuality
Communication

Ray was friendly and professional. Work carried out as expected. Also said there may be another problem which I will get checked out soon. Very pleased with the service he provided.

Peter
26th February 2019
Suzuki Grand Vitara Oil sump/pan replacement
Overall
Quality
Punctuality
Communication

I found Ray to be a knowledeable mechanic and an excellent and thourough worker. I am very pleased I discovered him through ‘click’. Many thanks.

Phillip
16th February 2019
Volkswagen Transporter Shuttle Coolant expansion tank replacement
Coolant/antifreeze drain & refill
Engine oil cooler replacement
Overall
Quality
Punctuality
Communication

Did the work but caused a myriad of other problems. Struggles with timescales and unable to perform a 3hr job in 13hrs and blamed me for rushing him. Whilst he satisfactorily replaced the oil cooler and coolant tank unfortunately he caused damage to my vehicle, upholstery and unnecessary stress to me. Mechanic shouldn’t have accepted a job he couldn’t do or felt confident doing. During the initial phone call to arrange collection of my vehicle his first words to me were that it wasn’t enough money to do the job and he accepted the job without reading it. I had to rescue him at the side of the road as he also flattened the battery after damaging the interior lighting controls and admitted to me he had hit them and then managed to blow a 225A alternator fuse by incorrectly jump starting my vehicle and consequently damaged other components electrically that were otherwise working fine. Whilst driving the vehicle home the dashboard was lit up like a Christmas tree. He attempted to charge me for an additional 90 minutes labour but I refused as he had the vehicle long enough. He left the old oil cooler in the front of the vehicle leaking oil over the bespoke embroidered carpeting. He tried to clean the oil off but did an unsatisfactory job doing so and I had to throw the carpet away. I strongly recommend avoiding.
Cost of repair: £300
Cost of damage: Alternator fuse £16, Carpet £50, Courtesy light control panel £35, Electric sliding door - TBD.
Mechanic attempted to clean carpet and gave £50 refund. Hopefully he will learn from his failure on this occasion. I wanted to give the mechanic the opportunity to resolve the issues but ultimately after witnessing his conduct I lost confidence in him and settled for the refund and offer to clean the carpet(professionally). Not a pleasant experience (unfortunately my first experience using click mechanic) and definitely feel burned by it.
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Connor
9th February 2019
Chevrolet Lacetti MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Really happy with the service we received. Would definitely use again! Quick and efficient and really friendly staff.

Colin
20th November 2018
BMW 5 Series Diagnostic Inspection
Overall
Quality
Punctuality
Communication

As there is more work to be carried out i can not leave a comment untill work is complete.happy so far.

Stuart
15th November 2018
Vauxhall Astra Water pump replacement
Overall
Quality
Punctuality
Communication

A real pleasure and worry free from start to finish , collected on time and delivered back to me within a couple of hours and car running perfect .

Luke
16th October 2018
Peugeot 207 Brake discs and pads replacement - front (both)
Engine oil & filter replacement
Overall
Quality
Punctuality
Communication

Great service. Turned up when expected and called in advance to say they were arriving. Work was done to high standard with no further problems. Only gripe during the whole thing was that the original driver had to leave due to an emergency, so I got my car back a couple of hours later than expected. I’m still giving 5 stars for punctuality though, because I was informed in plenty of time and it was out of their hands.

Alexander
23rd September 2018
Audi A3 Full Service
Overall
Quality
Punctuality
Communication

I had booked a slot between 8-10 am, they picked my car up at 9 not a problem, I’d already taken the morning off work, I asked roughly what time the car would get back and was told early afternoon, so I had to call my work and take the afternoon off also!

I had to call the garage to ask where my car was on numerous occasions, to be told he’ll ask the driver to ‘put his foot down’, um not in my car thank you very much!! I didn’t get it back until 19:45! Had I of known it would take this long I would have used a local garage and just paid the extra £20 more they quoted for the service! Will not use again!.

Andy
11th September 2018
Peugeot 207 Exhaust pipe replacement - middle/silencer
Exhaust pipe replacement - rear/tail/silencer
MOT with collection & delivery
Full Service
DPF fluid pouch replacement
Overall
Quality
Punctuality
Communication

Ray was very helpful in arranging the work, and then getting all aspects completed, and the car successfully through its MOT