Great service. Picked my vehicle earlier than booked, which I thought was really Good. Contacted me first. Left the Parts that were Replaced in the Vehicle. Can’t find any Faults!!!!Excellent!!!!

Mechanic did not give his name but was friendly enough, picked car up at 9.15 within the time frame of 8.30 to 9.30 am, and returned car at 5.30pm. every thing seems ok at the moment if every thing stays ok I would be happy to use again.

Ray was friendly but was unable to identify the problem on home visit and would need to have the car transported to his workshop so I am disappointed with the outcome

As it happened, I suspected that l’d found the location of an oil leak before Ray arrived, but it was nice to receive his confirmation and added experience/information.

Ray & his team were very good i would highley recommend him & use him again if i needed to.

Excellent service and as an added bonus the car can back vacuumed, washed and polished (even the wheels looked brand new again). Thank you!

Mechanic was very helpful, knowledgeable and friendly.
Would definitely use this service again and also recommend it.

Ray was friendly and professional. Work carried out as expected. Also said there may be another problem which I will get checked out soon. Very pleased with the service he provided.

I found Ray to be a knowledeable mechanic and an excellent and thourough worker. I am very pleased I discovered him through ‘click’. Many thanks.

Did the work but caused a myriad of other problems. Struggles with timescales and unable to perform a 3hr job in 13hrs and blamed me for rushing him. Whilst he satisfactorily replaced the oil cooler and coolant tank unfortunately he caused damage to my vehicle, upholstery and unnecessary stress to me. Mechanic shouldn’t have accepted a job he couldn’t do or felt confident doing. During the initial phone call to arrange collection of my vehicle his first words to me were that it wasn’t enough money to do the job and he accepted the job without reading it. I had to rescue him at the side of the road as he also flattened the battery after damaging the interior lighting controls and admitted to me he had hit them and then managed to blow a 225A alternator fuse by incorrectly jump starting my vehicle and consequently damaged other components electrically that were otherwise working fine. Whilst driving the vehicle home the dashboard was lit up like a Christmas tree. He attempted to charge me for an additional 90 minutes labour but I refused as he had the vehicle long enough. He left the old oil cooler in the front of the vehicle leaking oil over the bespoke embroidered carpeting. He tried to clean the oil off but did an unsatisfactory job doing so and I had to throw the carpet away. I strongly recommend avoiding.
Cost of repair: £300
Cost of damage: Alternator fuse £16, Carpet £50, Courtesy light control panel £35, Electric sliding door - TBD.
Mechanic attempted to clean carpet and gave £50 refund. Hopefully he will learn from his failure on this occasion. I wanted to give the mechanic the opportunity to resolve the issues but ultimately after witnessing his conduct I lost confidence in him and settled for the refund and offer to clean the carpet(professionally). Not a pleasant experience (unfortunately my first experience using click mechanic) and definitely feel burned by it. Read more