Halls Mechanics , West Midlands | ClickMechanic

Book Thomas

(24 ratings)

  • 7 years professional experience

  • 107 completed bookings

  • Active since October 2025

Qualifications

  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

Halls Mechanics , West Midlands | ClickMechanic

Thomas H
15 years as a mechanic working for some of the UK's leading workshops, 6 years as a mobile mechanic to now operating both mobile and at a fixed garage location
Andrew
8th March 2026
Peugeot 308 CC Diagnostic Inspection
Overall
Quality
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Communication

Yes he carried out his work very well and gave good advice about the engine.

Ricky
8th March 2026
Volkswagen Scirocco Diagnostic Inspection
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Punctuality
Communication

Yes very helpful and found the problem straight away.deffo be using them again.

Reply from Thomas:

Hi Ricky,

Thanks for the kind words, was a pleasure to have a good, understanding customer ! Would be happy to serve you again šŸ˜€

Regards
Tom

Ben
4th March 2026
Vauxhall Grandland X Diagnostic Inspection
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Appointment booked for 1-3pm but arrived at 4:15, only called to let me know after I complained. Was here for 10 minutes to diagnose the problem so I think £60 is well over priced. Said they would quote me for the work needed but did not bother. It says the quote for the work following a diagnostic is included. I did see a review from someone else saying the same thing. I have found another mechanic new who will complete the work for a new wet belt.

Reply from Thomas:

Hi Ben,

Unfortunately for a very busy garage were human, we endeavour to prioritise every customer as 1st in line, as much as we do try we dont hide behind the massive amount of positive reviews, we welcome negative reviews as it shows customers were human and sometimes get it wrong, we've spent 2 decades in the industry and we completed the follow on quote after you reminded us, I do feel a negative review was unfair for a genuine mistake however your free to do what you feel is needed, your comment regards the amount Unfortunately is dictated by the platform so again, unfair but hey, future customers will see I've replied, they'll understand that we do get it wrong, and also we dont set the fees, but before you do comment on fees please understand, fuel, labour, a £3500 diagnostic tool, and 23 years of experience isn't cheap, im sorry you didnt get a 100% perfect experience and ill take on board your comments and filter it on, I do however hope you got sorted from another garage.


Regards
Tom
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Chris
13th February 2026
Porsche Cayenne Plug-in Diagnostic Inspection
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Diagnosed the problem quickly told me options and what’s needed to fix the problem

Zoe
12th February 2026
Ford Transit Diagnostic Inspection
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Quality
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Communication

Thomas got there on time and told us what was wrong with the vehicle straight away. He said he’d call me back later with the quote but I never heard back from him. It’s been over 2 days and the garage hasn’t contacted me and when I called on numerous occasions, no one picked up the phone or bothered to call back. Not happy as the whole reason I spent Ā£60 on the diagnosis was to ensure we get the right thing fixed and get a reasonable quote which we didn’t get disappointingly and it was stated that the quote was a part of the service.

Ben
9th February 2026
Vauxhall Meriva Diagnostic Inspection
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Communication

Tom gave a great customer experience and great customer service too. Tom diagnosed the problem with my car and explained the issue. As I work permanent nights Tom worked the appointment around my shift which im grateful for.
Thank you.

Poppy
4th February 2026
Fiat 500 Timing belt replacement
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Communication

Had my timing belt and water pump changed. Would definitely come back for more repairs - service was great.

Reply from Thomas:

Thank you for the kind words ! More than welcome šŸ™

Regards
Tom

Martin
25th January 2026
Jaguar X-TYPE Crankshaft (CKP) position sensor replacement
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Quality
Punctuality
Communication

Excellent, friendly and knowledgeable. Highly recommended. Very happy with the price paid and the helpful advice

Reply from Thomas:

Thank you for you kind words Martin, and what a beautiful car it was, always makes the job more interesting when the job involves a luxury motor !

Kind Regards
Tom

Adele
21st January 2026
Toyota AYGO Clutch replacement
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Communication

Yes, more than happy & I had a problem after my clutch was fitted which was unrelated but they took the car back in urgently & fixed it asap for a very decent price.

Reply from Thomas:

Kind words again Adele, it's a pleasure to read comments like this, makes the job worth while ! Glad we could help !

Regards
Tom

Wayne
15th January 2026
Fiat 500 Diagnostic Inspection
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Quality
Punctuality
Communication

Overall cleanliness was not good, jumped in my car with clothing full of grease/oil and hands the same not impressed with at aspect at all

Reply from Thomas:

Thank you for your feedback Wayne, as per your personal message your comments were taken on board and a resolution agreed !, our staff now operate a policy where by when the interior is touched gloves MUST be worn, and seat covers used.

Thank you for your buisness

Tom