Appointment booked for 1-3pm but arrived at 4:15, only called to let me know after I complained. Was here for 10 minutes to diagnose the problem so I think £60 is well over priced. Said they would quote me for the work needed but did not bother. It says the quote for the work following a diagnostic is included. I did see a review from someone else saying the same thing. I have found another mechanic new who will complete the work for a new wet belt.

Diagnosed the problem quickly told me options and what’s needed to fix the problem

Thomas got there on time and told us what was wrong with the vehicle straight away. He said he’d call me back later with the quote but I never heard back from him. It’s been over 2 days and the garage hasn’t contacted me and when I called on numerous occasions, no one picked up the phone or bothered to call back. Not happy as the whole reason I spent £60 on the diagnosis was to ensure we get the right thing fixed and get a reasonable quote which we didn’t get disappointingly and it was stated that the quote was a part of the service.

Tom gave a great customer experience and great customer service too. Tom diagnosed the problem with my car and explained the issue. As I work permanent nights Tom worked the appointment around my shift which im grateful for.
Thank you.

Had my timing belt and water pump changed. Would definitely come back for more repairs - service was great.

Excellent, friendly and knowledgeable. Highly recommended. Very happy with the price paid and the helpful advice

Yes, more than happy & I had a problem after my clutch was fitted which was unrelated but they took the car back in urgently & fixed it asap for a very decent price.

Overall cleanliness was not good, jumped in my car with clothing full of grease/oil and hands the same not impressed with at aspect at all

Tom and his colleague was brilliant arrived on time and were more than helpful for such a small issue. Didn’t make me feel silly for such a minor issue. Great guys! Thank you so much.

First time using clickmechanic, would definitely recommend and will be using them again.