Came on time and completed diagnostic test quickly. Appeared friendly and knowledgeable. Advised that it was a switch and that garage would ring with a price and he could return and fix on drive.
Havent heard anything (came out 2 days ago) have tried to ring garage but no one answers. Been on their own website and typed in my reg to book in and websites states that they dont work on my vehicle. The receipt had also advised that they can not this repair. Annoyed as likely any other garage will charge for another diagnostic test before completing the work needed.

Yes, I requested a diagnosis and that is what I recieved. It allowed me to arrange for a in depth examination and ultimately repair at my specialist garage. It also allows me to make a decision, if I could drive it to the repairer or have it delivered.

Absolutely fantastic and friendly and extremely punctual. Very happy will use again

The mechanic was friendly, skilled and very efficient. Sorted out all the issues and car is perfect again, would recommend him to anyone else

Yes he carried out his work very well and gave good advice about the engine.

Yes very helpful and found the problem straight away.deffo be using them again.

Appointment booked for 1-3pm but arrived at 4:15, only called to let me know after I complained. Was here for 10 minutes to diagnose the problem so I think £60 is well over priced. Said they would quote me for the work needed but did not bother. It says the quote for the work following a diagnostic is included. I did see a review from someone else saying the same thing. I have found another mechanic new who will complete the work for a new wet belt.

Diagnosed the problem quickly told me options and what’s needed to fix the problem

Thomas got there on time and told us what was wrong with the vehicle straight away. He said he’d call me back later with the quote but I never heard back from him. It’s been over 2 days and the garage hasn’t contacted me and when I called on numerous occasions, no one picked up the phone or bothered to call back. Not happy as the whole reason I spent £60 on the diagnosis was to ensure we get the right thing fixed and get a reasonable quote which we didn’t get disappointingly and it was stated that the quote was a part of the service.

Tom gave a great customer experience and great customer service too. Tom diagnosed the problem with my car and explained the issue. As I work permanent nights Tom worked the appointment around my shift which im grateful for.
Thank you.