Sole Automobile Limited , Berkshire | ClickMechanic
(100 ratings)
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8 years professional experience
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480 completed bookings
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Active since April 2025
Qualifications
- IMI Level 4: Award in Diagnosis Testing & Repair of EVS & Components
- IMI Level 3 Electric/Hybrid Vehicle Repair & Replacement (1000V) Accredited
- AA Approved Garage
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Sole Automobile Limited , Berkshire | ClickMechanic
Ziryab Q
24th October 2026
MINI Mini Countryman MOT with collection & delivery
Full Service
Overall
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Communication
Great service, picked up the car on time and dropped it back. The price I was quoted was the price I paid. Very happy and will use again
17th October 2026
Nissan NV300 Major Service
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Very disappointed at the cost of the service, the agreed cost was approximately £390.00 that is what made me choose Click Mechanic for the service! Being told half an hour before the agreed booking that the service provider now wants an extra £52.00 to carry out the service was nothing short of blackmail by the mechanic. I won’t use them again.
11th October 2026
Volvo C70 Major Service
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Punctuality
Communication
absolutely brilliant come to collect the car driven with care there and back, i was updated and kept in the loop all the way.
9th October 2026
Land Rover Discovery Tyre fitting
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Punctuality
Communication
They were great. Work was done properly. Very friendly and punctual. Only problem is that too much info on this review is asked for!
5th October 2026
Volkswagen Polo MOT with collection & delivery
Full Service
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Quality
Punctuality
Communication
It was a great service from start to finish. Punctual and clear communications.
8th September 2026
Vauxhall Astra MOT with collection & delivery
Full Service
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Quality
Punctuality
Communication
Great job collected from home , left his car for me to use, seemed like a straight man and did a job job on my service and drums and break pads car feels so much better 5 stars from me
27th August 2026
Kia Sportage Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Lovely well mannered communication
Very polite and pleasant chap who picked up and dropped off my vehicle
24th August 2026
BMW 3 Series MOT with collection & delivery
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This was for an MOT with a car collection and return. It worked very well - I was pleased with the service.
14th July 2026
BMW 2 Series Plug-in Diagnostic Inspection
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No, I booked this on the premise they were coming to see the car at the house. they wanted to collect the car, I said no. I literally do not know you and the business you run. I opted to bring the car.
Brought the car to the garage, they ran a plug in diagnostics - nothing flagged, was told to bring it back another day to put it on the lift to check the underside. they kept the car overnight.
I was promised photos and videos of the issue. nothing was given.
Upon collection, I also asked for a separate quote from the garage outside of click mechanic. The receptionist kept making excuses of how they are too busy, I chased them for a week and they lie about calling you back and are very unprofessional.
Then become the victim and openly complain when people get understandably upset about the level of service they are giving their customers.
They clearly don't respect drivers and their time.
Read more
Reply from Sole Automobile Limited:
Dear Arianne,
Thank you for your feedback. We are disappointed that your experience has been represented in this way, as it does not reflect what actually occurred.
You booked a ClickMechanic plug-in diagnostic inspection, which was carried out as agreed. When the diagnostic scan revealed no fault codes, we offered, at no additional cost, for our senior technician to carry out a further diagnostic inspection later that evening to investigate the issue more thoroughly. You were happy to leave the vehicle with us overnight, and to minimise any inconvenience we also provided you with a complimentary lift home.
As the turbocharger was not dismantled or removed during the inspection, there were no internal components to photograph or video, so we were unable to provide the images you requested.
You also repeatedly requested a quotation outside of the ClickMechanic booking. We politely declined because we do not bypass ClickMechanic’s process. In addition, you wished to supply your own parts, which is against our workshop policy, and this was explained to you.
While we respect your right to leave feedback, we do not believe it is fair to suggest that we do not respect our customers or their time. We carried out the booked diagnostic, provided additional diagnostic time from our senior technician free of charge, offered complimentary transport home, and made every effort to assist you. We wish you all the best with your vehicle.
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6th July 2026
Land Rover Discovery 4 Handbrake shoes replacement (all)
Brake discs and pads replacement - rear (both)
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Punctuality
Communication
Collected on time, good communication throughout. Pleased with the work and professionalism of the garage. Many thanks