Sole Automobile Limited , Berkshire | ClickMechanic
(65 ratings)
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8 years professional experience
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310 completed bookings
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Active since April 2025
Qualifications
- City & Guilds Level 3 Qualified
Sole Automobile Limited , Berkshire | ClickMechanic
Ziryab Q
25th January 2026
Suzuki Swift MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Happy with the work, good communication and great service all round. Car collected and returned as they committed to.
13th January 2026
Honda Jazz MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
The work carried out was excellent and I was very happy with 5he work carried out. The only issue I had was my car was meant to be picked up between 9 & 11 am, I phoned the garage at 10.30 to check they were coming, only to be told they were short staffed, as one of the mechanics was off sick, so they would be coming later. I had to phone the garage later in the afternoon around 3pm they said they would definitely still come and the garage was staying open till 10pm. The car was collected at 7pm and dropped back at 9.30. Luckily I was ok with this and didn't have other plans, but I can imagine this wouldn't suit everyone and I was disappointed that I had to phone the garage to find out if they were still coming rather than them phoning me beforehand to explain the situation. I will say though that everone from the garage I did speak to was very polite and apologetic, and I would use the garage again as I should think on this occasion it must have just been exceptional circumstances. Read more
Reply from Sole Automobile Limited:
Thank you, Emma, for your feedback.
We’re pleased to hear you were happy with the quality of the MOT and interim service on your Honda Jazz. We apologise for the delay with collection and for not updating you sooner due to unexpected staff illness. Your comments about communication are noted, and we’re working to improve this going forward.
Thank you for your understanding, and we look forward to assisting you again.
11th January 2026
Volkswagen Golf MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very good service, my car was collected just before I went to work with full service and MOT and delivered back in time for when I finished work.
Reply from Sole Automobile Limited:
Thanks for the review, Andrew.
Great to hear everything went smoothly with the collection, full service, and MOT on your Volkswagen Golf. We appreciate your support and hope to see you again.
8th January 2026
Maserati Levante Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Just had an oil and filter change and very happy with the service so far, easy garage to work with friendly and good communication. We had a slight issue with the software reset for my vehicle after the work was completed (quite a common problem and not unheard of so I understand) they have assured me they are working on getting this rectified and will send a tech out within the next couple of days to fix the issue. I will use these guys again in the future definitely.
5th January 2026
Kia Rio MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Really good friendly service, job was done great on the repairs for the MOT.
22nd December 2025
Hyundai i30 MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Happy with the service. Clear about MOT failure and what needed to be done. Very little communication around arranging pick up and delivery, had to phone to ask when the car was coming back.
22nd December 2025
Ford Fiesta Track rod end replacement (driver side)
Track rod end replacement (passenger side)
Tyre fitting
Brake light bulb replacement
Headlamp bulb replacement - low beam (one)
Overall
Quality
Punctuality
Communication
Fantastic! Sole Automobile carried out the track rod end replacement, tyre change and light bulb replacement in a very timely manner. Their driver was polite and on time. All work done to my satisfaction. Thank you...Recommended..Peter J
9th December 2025
Vauxhall Astra Interim Service
Overall
Quality
Punctuality
Communication
They took the car away and brought it back 6 hours later. I did get worried after 5 hours and I called them 3 times got no answer and left a message each time on my 4th attempt they finally picked up the phone. They did not communicate that the car would be gone that long. I was not aware that the car would be taken away, as previous services have been done at my home?
Reply from Sole Automobile Limited:
Thanks for your review. Please note that your Click Mechanic booking clearly stated that the vehicle could be collected for the work to be carried out. We were operating as a garage-based service, and the job was completed professionally on our ramps. If a mobile mechanic was specifically required, this needed to be mentioned to Click Mechanic at the time of booking so the correct service could be arranged. Regarding communication, you were calling our driver directly while he was on multiple collections and deliveries, which was why he wasn’t able to answer immediately. If there were any concerns, it would have been better to contact the garage directly so we could have assisted straight away.
We hope this clarifies the situation.
Read more
23rd November 2025
Peugeot 208 Brake discs and pads replacement - front (both)
Tyre fitting
Overall
Quality
Punctuality
Communication
I am not happy with the work he did.
I paid for Avon tyres all season, but He fitted the cheapest budget tyre for the front and used a non-identical tyre in front
13th November 2025
BMW 5 Series Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Didn’t meet the mechanic. The gentleman that picked the car up and dropped it off was extremely polite and pleasant made sure I had the locknut for the wheels before taking it away. Made me feel at ease that they had the right readers to rest the messages as three yrs ago it to four different readers to reset the messages.
Picked up at 12:30 returned at 15:00. With a huge smile and explained the lock nut was back in place and to make sure I was happy with the car before leaving. Excellent service thank you. 🤩