Brorepairs , West Midlands | ClickMechanic
(21 ratings)
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8 years professional experience
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62 completed bookings
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Active since December 2023
Qualifications
- NVQ Level 1 Qualified
Brorepairs , West Midlands | ClickMechanic
John L
14th March 2024
Volkswagen Tiguan Flywheel replacement
Overall
Quality
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Communication
Can’t recommend John enough. The job turned out to be much tougher than anticipated due to the level of rust, with some additional work needed. John put in so much extra effort and work to get the job done, and kept me informed the whole way along.
Would recommend to anyone
Reply from John:
Thank you very much for your kind words! I'm glad I could assist you with your vehicle, despite the unexpected challenges. Customer satisfaction is my top priority, and I'm pleased to hear that you felt informed throughout the process. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Your recommendation means a lot to me, and I'm here to help anytime you need it.
12th March 2024
Dacia Duster Starter motor replacement
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Communication
They arrived on time, explained how they were going to tackle getting out the starter motor and then replace it and they even told me about other things to keep an eye on.
Reply from John:
Thank you for your kind words! I'm glad I could provide you with a smooth and informative experience. If you ever need further assistance or have any questions, feel free to reach out. Your satisfaction is my priority.
12th March 2024
Volkswagen Golf Clutch replacement
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Communication
The guys were really friendly and professional. Very knowledgeable and took time to explain the job to me and showed me at each stage what parts needed replacing. They had all the parts with them and were very organised. A great job, I am really pleased.
Reply from John:
Thank you so much for your positive feedback! I'm thrilled to hear that you found our team friendly, professional, and knowledgeable. It's our priority to ensure that our customers understand the work being done, and we're delighted that you appreciated the detailed explanations and demonstration of the job. Your satisfaction is our motivation, and we're glad to have met your expectations. If you ever need assistance again in the future, don't hesitate to reach out.
8th March 2024
Renault Clio Starter motor replacement
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Communication
I'm sorry to say that they couldn't fix it. He was extremely apologetic because he couldn't do what he came to do, which was to get it started,and it wouldn't start.
Reply from John:
Hello, I'm very sorry, but unfortunately, replacing the starter did not solve your issue. Your car requires further major interventions, and the diagnostic and inspection indicated that there might be a physical issue..
7th March 2024
Ford Focus Brake discs and pads replacement - front (both)
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Communication
John was excellent, so polite. Job was carried out efficiently and quickly.
I will be definitely using him again, and recommend him to friends and family.
Reply from John:
Thank you very much for your kind words! I'm thrilled to hear that you were pleased with my service. It was a pleasure working with you, and I look forward to assisting you again in the future. Your recommendation means a lot to me, and I appreciate your support. If you ever need anything else, don't hesitate to reach out.
6th March 2024
Vauxhall Meriva Brake discs and pads replacement - front (both)
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Communication
Great Job, very polite, punctual and got the job done, would call upon his services again
Reply from John:
Thank you so much for your feedback! I'm delighted that you were satisfied with my service. Being polite, punctual, and getting the job done efficiently are priorities for me, so I'm glad to hear that reflected in your experience. I'd be more than happy to assist you again whenever you need.
21st February 2024
Ford Focus Clutch replacement
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Communication
Great work and a lot of effort put in. I recommend them !
Job was tough due to rust but they went the extra mile! 👍
Reply from John:
Thank you for your kind words! I'm glad to hear that you appreciated the effort I put into the job, especially considering the challenges with rust. Going the extra mile is important to me, and I'm pleased it didn't go unnoticed. Your recommendation means a lot, and I'm here to help anytime you need.
12th February 2024
Ford Ka Clutch replacement
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Communication
John was a lifesaver getting a new clutch in my car on a Sunday, no problems at all
Reply from John:
I'm thrilled to hear that I could assist you when you needed it! Providing service on a Sunday and ensuring a smooth clutch replacement is always a priority. If you ever need any further assistance with your car or anything else, feel free to reach out.
10th February 2024
Ford Focus Brake pads replacement - front (all)
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Communication
Jhon went out his way to get to me prior to my booking day as I needed the car for work. Top man and great standard of work i highly reccomend his services. I will definitely be using him in future !
Reply from John:
I'm glad I could accommodate your needs and get your car serviced before your booking day! Your satisfaction with the standard of work is greatly appreciated, and I'm thrilled to hear that you'll be using my services again in the future. Thank you for your recommendation! If you ever need assistance again, don't hesitate to reach out.
8th February 2024
Vauxhall Vivaro Clutch replacement
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Quality
Punctuality
Communication
John was brilliant had a big job on with extra issues to deal with.
He got over this and worked over his time to get it done.
I would strongly recommend him 👍
Reply from John:
Thank you so much for your feedback! I'm glad I could tackle the challenges and complete the job to your satisfaction, even working overtime to ensure it was done right. Your recommendation means a lot to me, and I appreciate your support. If you ever need assistance again, don't hesitate to reach out.