Sms , Berkshire | ClickMechanic

Book Jon

(1147 ratings)

  • 20 years professional experience

  • 4173 completed bookings

  • Active since November 2015

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Other Qualification
  • ATA Level 3 Accredited
  • Other Accreditation

Sms , Berkshire | ClickMechanic

Jon G
Jon owns and operates SMS Autocare and has been running the business for over 15 years in the Slough area. Prior to setting up SMS Autocare Jon completed his apprenticeship and was then a mobile mechanic for 5 years. The team at SMS Autocare are fully trained and able to deal with all makes and models of cars (including EV and hybrid) and tackle all repairs and MOT's including motor bikes. The team at SMS operate a garage but are fully committed to a collection/drop-off service and have 5 dedicated full-time drivers. For the collection and drop-off facility Jon will contact customers the evening before the booking and inform collection times.
EV and Hybrid vehicle service centre.
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Mark
8th June 2021
Rover 25 Basic Pre-purchase Inspection
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Communication

It was instantly obvious that the mechanic that turned up was not the one mentioned on the clickmechanic website I do not know if he was a trainee or an Apprentice or what but basically the service he provided was woefully inadequate I will give details if you require

Reply from Jon:

Hi Mark,

Our mobile Tech was the mechanic who performed the inspection for you, we have spoken to him about the inspection and asked for details but if you could give Jon a call on 01753 683758 he would like to get more information from you so we can improve our service.

Regards,
Sam

Elizabeth
8th June 2021
Ford Fiesta Brake discs and pads replacement - front (both)
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I am happy with the work and the speed it was completed. However I called The mechanic ,who was supposed to have been with by 2pm, for him to tell me it was going to be completed by a different mechanic who had been stuck on M3.He told me he had sent me a message via the app which I do not have. When he did arrive he was very professional and completed the work well

Reply from Jon:

Hi Elizabeth,

Please accept our apologies for our lateness, our mechanic was stuck on the M3 as it was closed. Jon left you a message on the app but was unable to speak to you directly. We do try our best to be on time for all customers as we are aware that our customers may be short on time but there are instances where it is out of our control.

Regards,
Sam

Sharon
8th June 2021
Volkswagen Touran MOT with collection & delivery
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Good communication, friendly and professional. Would happily use again.

Philip
7th June 2021
Vauxhall Astra MOT with collection & delivery
Interim Service
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Jon was polite and helpful. The work was done exactly as requested and to a good standard.
The work was very good value for money. I am pleased with the service I received.
Thank you.

Kathy
7th June 2021
MINI Mini Countryman MOT with collection & delivery
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I was very happy. They were Friendly and helpful. The work was completed efficiently and on time.

Paul
6th June 2021
Vauxhall Corsa Ignition coil replacement
Spark plugs replacement
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The engineer did a great job. Very friendly and gave a good overview of the issue and the fix.

Tushar
4th June 2021
BMW X1 EGR valve replacement
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Yes mechanic was friendly but not sure if he had diagnosed the fault codes with OBD code scanner

Reply from Jon:

Hi thank you for your feed back
However you was only booked in to supply and fit a egr valve that was diagnosed by the AA no diagnosis was carried upon on behalf on this booking , this was communicated to yourself prior to the booking.
As for a obd scanner we use stat of the art diagnostic machines costing tens of thousands of pounds not a eBay device

Andrew
4th June 2021
Kia Sorento Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Quality
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Communication

Jon was excellent. Even told me I didn't need part of the job doing to save me money. First rate experience !

John
4th June 2021
Vauxhall Corsa Water pump replacement
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Communication

Jon was great . Arrived promptly . Work carried out professionally. Friendly and polite .

Liiban
3rd June 2021
Volkswagen Golf Standard Pre-purchase Inspection
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Communication

Excellent service. Find out there was few issues with the car and could have cost me extra 700£ to fix within the next 6 months