Brandon D , Essex | ClickMechanic

(212 ratings)
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6 years professional experience
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614 completed bookings
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Active since November 2023
Qualifications
- NVQ Level 1 Qualified
Brandon D , Essex | ClickMechanic
Brandon D
12th November 2024
Kia Picanto Full Service
MOT with collection & delivery
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Brandon was brilliant. On the day he was clearly very busy but ensured the car was collected at the correct time by arranging for a colleague to pick it up. He phoned in advance to advise of this. The service and MOT were very thorough, the report was really helpful in identifying a few bits that are ok now but will need work in the future.
Unfortunately the car had a small oil leak a s a part failed (not Brandon's fault at all). I contacted him and he apologised immediately (great customer service attitude). He came back the next day, fixed the problem and checked the car over before leaving
He asked me to confirm the problem was resolved or he would return and fix it. That wasn't necessary as the leak is fixed.
Brandon was polite, respectful and we had a good chat while he worked. I thoroughly recommend him and will definitely use his services again.
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9th November 2024
Mercedes-Benz C-Class Full Service
Disc and pads replacement - front (both)
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Brandon was professional and very polite. I am very pleased with the work that has been carried out. He was honest and very efficient. Even though he was slightly later than scheduled.
8th November 2024
Ford Transit Connect Brake pads replacement - front (all)
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Brandon was awesome super quick and very helpful would def use again he made advisory's and was clean and efficient
7th November 2024
Volkswagen Golf Brake discs and pads replacement - rear (both)
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I was really happy with Brendon he was professional and quick. I’m happy with the work they carried out and will recommended for others to use.
4th November 2024
Jaguar XKR-S Premium Pre-purchase Inspection
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Brandon was an absolute gentleman to deal with. Carried out a very thorough pre purchase inspection. I almost wish I was buying cars each week, so that I could deal with him more often 😁
Reply from Brandon:
Thank you so much for the kind words! It was a pleasure assisting you with the inspection, and I’m glad I could provide the thorough service you were looking for. Wishing you all the best with your new purchase—hope it brings you many enjoyable miles!
1st November 2024
Mercedes-Benz A-Class Full Service
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Brandon got stuck at the bridge due to an accident but updated me frequently on his ETA, even though it was late in the day and getting dark he still came and completed the job. He had all the right equipment and was very polite. Completed the job and knew exactly what he was doing: advised me on are things that I needed to do such as change my tyre and how long I had left on my break pads!
Over all, very happy with the service and pricing.
31st October 2024
Ford Fiesta Full Service
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Did a great job. Was very happy with the service and how quick it took to do it too.
28th October 2024
Kia Picanto Brake discs and pads replacement - front (both)
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Brandon called to let me know he was late leaving his last job. when he arrived, he got straight to it and did it under an hour. Looked at some extra part as I explained the problem I had.
28th October 2024
Mercedes-Benz A-Class Full Service
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Amazing
Great communication, great service
Nice guy , understand my needs and he acted very professional
26th October 2024
Nissan Qashqai Interim Service
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Friendly, amenable, thorough and technically proficient. Excellent job.