Cnl Vehicle Services , Nottinghamshire | ClickMechanic

(21 ratings)
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15 years professional experience
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70 completed bookings
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Active since October 2023
Cnl Vehicle Services , Nottinghamshire | ClickMechanic
Qasir M
1st March 2024
Ford Transit Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
There were very good and let me know what was what.they were very friendly and polite, plus very helpful.
28th February 2024
Chevrolet Kalos Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Given a time slot of 3 - 5pm, arrived at 6. No communication to advise on late arrival I had to ring.
Very pleasant character who explained what was going on throughout but the problem was unusual to him and he advised that either my new battery was faulty or that it needed a good charge. We are in the process of elimination at the moment.
10th February 2024
Jaguar XF Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Picked up car and returned it all work ok. I did not meet the Mechanic as it was picked up.
9th February 2024
Toyota Yaris Brake shoes replacement - rear (all)
Remove and replace osr brake cylinder
Overall
Quality
Punctuality
Communication
Driver who collected car was fine. Work carried out seems ok to early to tell.
Price crept up to £250 from 170 due to extra bits required. However job turned into 2 days from 2 hours
Reply from Cnl Vehicle Services:
Hi,
Thank you for your feedback, we review all feedback and make changes where appropriate. The job that was booked in was for rear brake shoes as was requested by yourself. In actual fact the issue was more work was required hence parts needed to be ordered. We kept you informed of the issues and agreed costs prior to commencing any works.
Special order parts are next day and this process is out of our control. We apologies for any inconvenience this may cause, to this end we carried out a complimentary health check and provided a free top up of all required fluids as a gesture of goodwill.
Thank you for your custom.
Kind regards
Cnl
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7th February 2024
Fiat 500 Lower wishbone replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Very happy. Super helpful and friendly, will go them for future work. Very reasonable costs
Reply from Cnl Vehicle Services:
Hi,
It was a pleasure assisting you with getting your vehicle running perfectly. Thank you for your great feedback. Happy motoring.
1st February 2024
Audi A4 Replace pads and discs and clean both Calipers
Remove caliper, clean and lubricating to ensure as best possible movement this will need replacing.
Overall
Quality
Punctuality
Communication
Really knowledge and great service, car was collected, repairs and returned within 8 hours
Reply from Cnl Vehicle Services:
Hi,
Thank you for your valued feedback. We are glad we were able to help get you back on the road and save you money. Happy motoring. 👍
30th January 2024
Vauxhall Astra Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Absolutely brilliant from start to finish. I definitely will recommend Danny and have him do more work on my car 10/10
Reply from Cnl Vehicle Services:
Hi,
Thank you for your valued feedback and kind words for our staff. We are happy we could be of service. Happy motoring.
Kind regards
Cnl
30th January 2024
Mitsubishi Outlander Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
All went like clockwork. The car was picked up and then delivered with new brakes. No hanging around waiting whilst the work is carried out. 😊
Reply from Cnl Vehicle Services:
Hi Paul,
It was a pleasure assisting you and providing you with a great service. We look forward to assisting you again for any of your motoring needs. Thank you.
Kind regards
Cnl
28th January 2024
Ford C-MAX EGR valve replacement
Overall
Quality
Punctuality
Communication
Very Good Service, kept me informed with progress of the work.
Very happy with the collect and delivery service .I would use them again .
Reply from Cnl Vehicle Services:
Hi,
Thank you for your valued feedback. We are happy to have provided you with a great service. On behalf of our team Thank you.
Kind regards
Cnl
23rd January 2024
Nissan Qashqai Alternator replacement
Overall
Quality
Punctuality
Communication
Overall fairly satisfied. Took the car at 10:30, got it back at 19:00. Seems a long time to change an alternator. I never saw the mechanic at all, only spoke over the phone.
Reply from Cnl Vehicle Services:
Hi,
Thank you for your feedback. We provide a collection service through our employed drivers. All work is carried out back at our garage. We thank you for your custom, at times the delay in receiving parts can impact turn around times. We try to ensure all vehicles where possible are returned as promptly as possible. Thank you once again.
Overall we are glad to have got your vehicle back to you in perfect working order. Thank you once again. Happy motoring.
Our service involves free collection and delivery of your vehicle from your chosen address.