SWIFT CAR HIRE , London | ClickMechanic

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(75 ratings)

  • 7 years professional experience

  • 333 completed bookings

  • Active since October 2023

Qualifications

  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

SWIFT CAR HIRE , London | ClickMechanic

Syed A
CLUTCH, MOT, TURBO, YOU NAME IT WE DO IT! ALWAYS HAPPY TO HELP OUT ALL MY CUSTOMERS.
Davina
23rd July 2024
Cupra Formentor Full Service
Overall
Quality
Punctuality
Communication

The website says the service would take 1.5 hour but my car was returned to me 4.5 hours later

Reply from SWIFT CAR HIRE:

Dear Davina
The car service can take a bit longer as we need to do checks during the service. Well i hope you are satisfied with work done your car.

Bruce
17th July 2024
Audi S3 Full Service
Brake fluid change
Overall
Quality
Punctuality
Communication

Great service. Car feels like a new machine.
Thanks .The car had stood unused for some time and quite obviously benefitted from the full service.

Ruth
7th July 2024
Citroen C3 MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Picked up the car punctually and returned it very swiftly. Work seems good

Philip
28th June 2024
Jaguar XF Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Basically he just plugged in the diagnostics and read the fault code. So i really cannot complain. However the overall experience was a complete shambles and i ended up wasting my entire day.

Reply from SWIFT CAR HIRE:

Dear Philip
Your booking was from 8-10am slot given by click mechanic not us. We spoke to you in the morning and explained the reason that we couldn’t attend the booking in the morning. You said its ok if we come before 3. The technician called before arrival and after the job we called to check that everything is ok.

Rachel
22nd June 2024
Ford Ka Clutch replacement
Overall
Quality
Punctuality
Communication

The work seems good but the communication was AWFUL. I was quoted work to get my clutch replaced within 3-4 hours, and I assumed it would be done here or I would be told about a pickup cost if it needed that.
Instead, they picked up the car, and I didn't hear anything until the next day (Sunday) when they told me that they had been unable to work on it the day before as they closed early on Saturdays (information that was not available or communicated to me at all). On Sunday, I also had a recovery cost of £84 added to the bill, without communication.
On Monday, when they were finally working on my car, I didn't hear anything until the afternoon I had called the contact number multiple times all morning and left multiple messages.
I was finally told that my car was being worked on and I would "probably" get it back that day.
Finally, once it was done, I was called to be told - however, they also tried to charge me an extra couple of hundred pounds for work that "needed" to be done on my car - including work that was part of my quote and that I had already paid for.
Won't be using again based on this communication, but like I said at the start, the work seems good.
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Reply from SWIFT CAR HIRE:

We are glad that you are happy with work.
Also for your information for clutch to be changed the car needs to go off the ground for the gear box to come off unless you have a 3 ton ramp on your drive we cannot change clutch on drive ways. Also for recovery charges please read click mechanic terms which clearly says that if recovery needed how much will be charged.

Colin
21st June 2024
Land Rover Range Rover Sport Diagnostic Inspection
Overall
Quality
Punctuality
Communication

I cant remeber his name but he knew what he was doing and explained the problem very clearly.

Dean
20th June 2024
BMW 3 Series Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

spent £630 on service mot and 2 new tyres, mechanic was late picking car up, and late dropping off, car was bought back damaged one of my alloys was scratched, trying to resolve with owner and he is just rude and unprofessional saying the wheel is just dirty!!, people avoid at all costs do. it use this company

Reply from SWIFT CAR HIRE:

The following work was done for the price agreed. Two tyres (premium quality) spark plugs, exhaust manifold, full service, mot, diagnostics. Also the images provided does not show any damage to wheel. I don’t have option here otherwise i would have uploaded the pictures here.

James
19th June 2024
Honda Civic CLUTCH ACTAUTOR
Overall
Quality
Punctuality
Communication

Mark was excellent & kept me informed on the repair of my car.
Very happy with the work

Sandeep
18th June 2024
BMW 3 Series Full Service
Overall
Quality
Punctuality
Communication

I am happy with the service provided. The mechanic arrived to pick up the car on time and drop back at the agreed time.

Thomas
16th June 2024
Ford Mondeo Steering rack gaiter replacement (passenger side)
Overall
Quality
Punctuality
Communication

Car was taken and delivered back the same day . Kept me informed of progress