Vehicle Solutions , Cheshire | ClickMechanic
(49 ratings)
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34 years professional experience
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144 completed bookings
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Active since September 2023
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Forte Good Garage Scheme
Vehicle Solutions , Cheshire | ClickMechanic
Garry J
2nd March 2024
Vauxhall Movano Alternator replacement
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Gary was great turned up on time and the job done really quickly was a very nice man would highly recommend
1st March 2024
Volkswagen Passat Full Service
MOT with collection & delivery
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My car was booked in for 10am and Garry my mechanic called me at 7:12am, then again 5 more times. I called him at 8:15am and he told me he was waiting outside. I had planned for 10am so I wasn't ready, and Garry came back at 10am. I was on Garry's way to work and he obviously starts early, hence why (in his own words) he "accepted the job". I was without the car all day and I was recalling Garry say "5:30pm at the latest" I was told at 5:05pm that my car had only gone in for the MOT. So it was likely that it was going to be gone 6pm when my car was returned. I just happened to be looking out of my window when my car came around the corner at 6:05pm and I did note Garry was driving it nicely. He parked it nicely and I have since driven it, and it drives as nice as always. I love my cars, and I do look after them. Garry himself seemed nice enough, but make sure you are an early riser, even if you book 10am....because if you are on Garry's way to work he will call you EARLY! I also noted that no seat covers were used. Read more
Reply from Garry:
Thank you for your review. Your car was booked in at 10 o’clock, which means it was due to be at the mot station for that time, then we could service it afterwards, which meant I would need to pick the car up earlier to get it there in plenty of time. The majority of our customers prefer this as they don’t have to worry about getting the car to the garage for a certain time. Unfortunately as you sent me away and told me to come back at 10, we missed the appointment so we had to wait until they could fit it in at the end of the day. Unfortunately we do not carry out mot’s ourselves, we use a trusted garage local to us and I can’t demand they carry out my work first, I was constantly in contact with them to get your car in as soon as possible. When you rang me I told you I would get your car back to you for 6 o’clock, I was actually on your drive at 5.56, not 6.05. As the service manager, I don’t feel the need to use a seat cover as I don’t get dirty, although I assure you both seat cover and floor mats were used all the while it was being worked on. It upsets me that you have chosen to give us low marks, as this impacts us with future work, which is why we try to be as perfect as we possibly can be. I hope you choose to use us again in the future and we can build a trusted relationship with you. Read more
29th February 2024
Vauxhall Mokka Engine oil & filter replacement
Replace rocker cover gasket
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Gary was fantastic , collected car prompt and kept me updated through the day of progress , ordered parts and get car back to me same day
28th February 2024
Hyundai ix35 Clutch replacement
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Really pleased with the clutch replacement. There was an additional issue identified and I was called and notified of the work and the cost and it has saved me money in the long run. My car is running really well now. I highly recommend Garry
23rd February 2024
Ford Kuga Timing belt and water pump replacement
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Great service from Gary. Collected and returned car as agreed, with job done at half the price of main dealer. Will definitely be using again for annual service.
20th February 2024
Porsche Boxster 718 Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Very good service from start to end. Very polite and well mannered personnel.
20th February 2024
Audi A1 Brake discs and pads replacement - rear (both)
Brake pads replacement - front (all)
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Good job, shorter time than expected, car feels like new again. Would recommend.
14th February 2024
Toyota Yaris Water pump replacement
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The mechanic that came to fix my Yaris was very friendly and helpful! He explained everything that he was doing and took his time to make sure the job was done right. Would highly recommend!
3rd February 2024
Jaguar XF Interim Service
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Jay was really good, really friendly, knowledgeable and did his work with a smile, really happy with the service. Definitely will be booking again next year :)
30th January 2024
Audi A5 Brake discs and pads replacement - rear (both)
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OUTSTANDING….i am so impressed with them 10 out of 10 called the garage direct from the email you sent and they have been so polite and helpful from start to finish ..i even called them after the job to say how happy i was with there work as people are all to quick to complain and never to praise !!
34 Years experience in the motor trade with main dealer backed training , ranging apprenticeship in Ford and worked in dealers including Mercedes , Land Rover and BMW