Marku Mechanics , London | ClickMechanic
(33 ratings)
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8 years professional experience
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134 completed bookings
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Active since August 2023
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Marku Mechanics , London | ClickMechanic
Jetnor M
26th September 2023
BMW X5 Brake pads replacement - front (all)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Jetnor was good.
He was friendly, appeared to be knowledgeable and competent.
No fuss just got on with the job in hand.
Very pleased with Jetnor and Click Mechanic will use again.
22nd September 2023
Volkswagen Polo Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Wasn't there when he did the inspection but he called me soon after he'd finished & was extremely friendly & knowledgeable. He was giving me good news which helped.....
21st September 2023
Skoda Fabia Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Andy the mechanic kept in contact regarding when he would arrive to do the work. He did very well working only with his torch as it was dark when he carried out the work. Good job đź‘Ť
19th September 2023
Land Rover Range Rover Premium Pre-purchase Inspection
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Communication
I have written to your customer services to raise serious complaints about the unprofessional service you provide and I have requested a refund.
- Firstly, the mechanic spent less than 20 minutes inspecting the car, didn't test drive or raise the car to inspect
- the report didn't provide any photographs or any details on the highlighted faults. the information was not insightful.
- The engineer asked the seller whether the car was for sale and if he could buy it!
Accordingly I can't rely on the report and require a refund asap.
Reply from Jetnor:
Hello, thank you for your comments unfortunately we get cases where sellers make negative statements on the inspection made if we fault the vehicle in any way. The comments are simply untrue we have the proof sir. All photos and fault codes were uploaded to your report and also sent over to your contact number as you had requested. I have taken a screen shot of the report that’s uploaded and also of our conversation by message that we have sent you the pictures and can see everything clearly.
We did not ask the seller to buy this vehicle, this vehicle is in bad condition. We did test drive this vehicle, for 10 minutes we drove this car.
We advised you of the rust and corrosion that was found underneath the vehicle when conducting our checks, so the vehicle was raised for our engineer to even get underneath. There’s also pictures of that.
The information provided to yourself was in-depth and accurate please re-read and evaluate the report that we have sent you. Also please check again the pictures that were sent to your mobile number.
Our work was carried out correctly and professionally. Unfortunately you were not there at the time of inspection so it’s our word against theirs but for us we have pictures and fault codes and evidence of the condition of the car and test drive. Which were sent on the report and to yourself directly.
The purpose of the picture attachments on the reports is to safeguard both ourselves and you so you can see the issues and what we have checked clearly with pictures as evidence rather than just word of mouth from the seller. It’s indisputable as we have recorded every step of our work.
Sorry that the seller was not honest with yourself. This simply is not a car we would buy or even ask about buying due to its condition, and I actually already own a Range Rover and are very familiar with the issues and common problems which occur with these hence why my check was thorough. We will be logging a complaint against this seller for lying to you.
Regards
Jetnor
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7th September 2023
Peugeot 308 Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Jetnor was great and carried the work out in a timely and professional manner.
Would definitely recommend Clickmechanic to all my friends and family.
7th September 2023
Toyota Prius Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
Very happy with the inspection and the feedback. Saved me buying a dodgy car
7th September 2023
Nissan Juke Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Jetnor was great and really responsive and communicative. He carried out a good review and was very detailed.
6th September 2023
Kia XCeed Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Very good, worked carried out quickly with no problems. Was a little outside the scheduled slot but I received a call to say he was in traffic so no problems
Would use again
6th September 2023
Audi Q3 Standard Pre-purchase Inspection
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Communication
Excellent and very professional. Communication and delligence is second to none.
5th September 2023
Vauxhall Combo Brake pads replacement - front (all)
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Quality
Punctuality
Communication
I had my brake pads replaced and very happy with the experience as per usual.
No problems he arrived on time and got on with the job.
Thank you
Vehicle tuning, remapping, ECU specialists, repairs, Coding, Vehicle repair specialist, general repairs, services, MOT.