Direct Motors Limited , West Midlands | ClickMechanic
(138 ratings)
-
25 years professional experience
-
525 completed bookings
-
Active since June 2023
Qualifications
- NVQ Level 3 Qualified
- Ford service technician.Bosch kts trained
Direct Motors Limited , West Midlands | ClickMechanic
Rashpal S
2nd January 2026
Jaguar XF Alternator replacement
Overall
Quality
Punctuality
Communication
Orinally speaking to the garage freindly and informative, then changed when I querried the price, stating that they did not set the price, Click mechanic was responsible for that. Also charged an extra £45 because of being close to christmas.
Reply from Direct Motors Limited:
Hi sorry you wasn’t happy with the service.You booked through Click Mechanic and they gave you a quote which you accepted that quote included the £45 fee for priority booking which you accepted .We are then given offered a price by click mechanic to do the job which we accepted.I rang you and arranged mechanic to come to your address and for the part .You asked if there would be a reduction in price because AA said it’s only a 30-60 minute job and was easy to do which they didn’t do hence you booked through click mechanic.We came out to your address and fitted part and done job that was booked
Sorry you did not appreciate the service which I don’t understand because everything that you asked for was done ,mechanic came out fitted the part and your car runs as it should .Price you got issue with was quoted to you before you booked which you accepted.
Read more
31st December 2025
Peugeot 3008 Crossover Timing belt replacement
Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Excellent experience,
Mechanic arrived exactly on time, communication was first class and all work was documented and evidenced. Will definitely be back next year for another service, not and any maintenance needed!
19th December 2025
BMW X5 Camshaft position (CMP) sensor replacement
Overall
Quality
Punctuality
Communication
Yes very friendly and knowldgeable. He knew what the problem was and very happy with the work carried out
16th November 2025
BMW X1 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Excellent - rang the evening before, had it back before 2pm - 5 star service from the garage.
19th October 2025
Nissan Qashqai Timing belt replacement
Overall
Quality
Punctuality
Communication
Fantastic service, price and communication. Have already recommended to others.
8th September 2025
Mercedes-Benz B-Class Diagnostic
Overall
Quality
Punctuality
Communication
Active motor are just too real for me , I can recommend them asap to friends and colleagues.
5th September 2025
Audi A4 Coil spring replacement - rear (both)
Overall
Quality
Punctuality
Communication
Repaired within 3 hours all good. Dropped off at 7.30am car back by 10am mechanic did a good job thank you.
4th September 2025
Jaguar XF Timing belt replacement
Major Service
Overall
Quality
Punctuality
Communication
Mechanic was fine, came on time.
All work completed and car returned. Thank you..
4th September 2025
Vauxhall Insignia Timing belt replacement
Full Service
Overall
Quality
Punctuality
Communication
Collected car the time he said all work carried out even bought old parts back to show they had been done i can't fault the work would use again thanks
2nd September 2025
MINI Mini Countryman Timing chain replacement
Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Excellent communication, really helpful, very friendly. Highly rated, and will definitely use again