Explained everything clearly without being patronising. Identified the problem really quickly and then corrected it equally as quickly.

I commissioned El Bek from ESY Ltd to conduct a pre-purchase inspection on an Infiniti Q70 before purchasing the vehicle. This decision proved to be absolutely the right one and probably saved me several thousand pounds.

El Bek took over two hours and inspected the vehicle thoroughly—not just superficially, but also on the lift and with a comprehensive test drive. In doing so, he discovered several significant faults that weren't visible to me as a layperson, including:

Various irregularities affecting the transmission

Concerns regarding lubrication and fluid containment

An issue involving bodywork damage

Malfunctions in an exterior mirror component

Problems observed with the alloy wheels

What particularly impressed me was that after the inspection, El took the time to explain every single point to me and estimate the potential costs for repairs. He was absolutely honest and factual throughout—no scaremongering, but a well-founded professional assessment.

Thanks to his detailed report, the dealer offered a one-third price reduction. The inspection fee, therefore, paid for itself many times over.

El Bek is not only excellent technically, but also very pleasant on a personal level—reliable, punctual, and takes the time to answer questions. You can tell that he knows his trade and that it's important to him to genuinely help his customers.

My clear recommendation: Anyone looking to buy a used vehicle should definitely have an independent inspection carried out by ESY Ltd beforehand. The few pounds for the inspection can save you from expensive purchasing mistakes.

Many thanks, El, for the outstanding work! Read more

Eli was fantastic, made me a lot more confident with buying our van - he gave us lots of details, photos and we had a good chat straight after the inspection to answer any questions. Really good value, would use again.

Yes happy with the way El started the work..the way he communication with me about the work he was doing. Explaining what he was going to do. And why..just a shame he couldn't fix it..

El was excellent and worked through the early evening to complete the job - would recommend.

No issue at all with El. He was very helpful and punctual etc. Overall I rate the entire Click Mechanic experience apart from the Diagnostic option.
If you don’t know what the issue is,it would be free to take it to a garage and have it assessed to then pay for the work. The option on the app is quite unclear as the cost of the diagnostic should be factored into the work carried out.
Having said that. The overall beauty of Click Mechanic is you get a self employed mechanic that doesn’t mess about as they value their time. Probably more trust worthy than say Kwik Fit or Formula One who I’ve had issues with in the past.

Tough job and managed to get the job done the same night. Other mechanics didn’t want the job

Very knowledgeable and helpful. Took time to diagnose problem.
Very friendly and communicated well

Brilliant mechanic! Punctual, friendly, good communication and knew exactly what the issue was and talked me through it. Car diagnosed and fixed very quickly, highly recommend and will use again.

Friendly, knowledgeable, reassuring. Answered all of my questions. Highly recommend!