U.P. Automotive Services , London | ClickMechanic
(175 ratings)
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15 years professional experience
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723 completed bookings
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Active since April 2023
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- RMIF Member
- IMI Member
- RAC Approved Garage Member
U.P. Automotive Services , London | ClickMechanic
Ugur P
25th August 2023
Vauxhall Astra Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
The mechanic had good communication prior to booking after confirmation of booking. He gave me an estimated arrival time on the day as it was earlier than my booked appointment.
He fully explained what the diagnostics had found and showed me clearly the problem with the engine and gave some advice about prognosis, possible costs etc.
25th August 2023
Mazda MX-5 Spark plugs replacement
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Quality
Punctuality
Communication
Ugur was quick, efficient, polite
Just filling space as CM doesn’t let me submit the review otherwise
24th August 2023
Peugeot 306 Windscreen wiper blades (front - all) replacement
Diagnostic Inspection
Overall
Quality
Punctuality
Communication
My mechanic was helpful and informative, he diagnosed the problem within twenty minutes or so and fitted my new wipers.
23rd August 2023
Volkswagen Golf Diagnostic Inspection
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Quality
Punctuality
Communication
Ugur very friendly and was able find the fault very quickly. Great service
22nd August 2023
Porsche Cayenne Car Won't Start Inspection
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Punctuality
Communication
Very friendly and sensible. Good advice. On time, called me in advance.
Happy with the work. Couldn’t be fixed there and then but he didn’t try and drag it out.
22nd August 2023
Mazda CX-5 Plug-in Diagnostic Inspection
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Quality
Punctuality
Communication
Whilst travelling home a warning message appeared on the dash board to say "engine inspection required". My usual service garage wouldn't/couldn't look at the car for three weeks. I filled in an easy to complete on line application for a diagnostic check and within less than 24 hours Ugur had arrived and diagnosed the cause. He arrived at the time promised , was certainly friendly and so far as as I can tell is knowledgeable. I am happy for him to return to fit the replacement part.
18th August 2023
Mazda CX-5 Diagnostic Inspection
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Quality
Punctuality
Communication
Completed the work that was booked and provided a report confirming the fault on the car.
Reply from Ugur:
First time ever I've received a negative feedback through a client. Let me explain the situation clearly, we are on the road almost all day we're not able to call while driving my schedule yesterday was very tight having to do 8 to 9 jobs. Secondly you had stated on the phone you was booked for 13:30 however arrival time was booked between 12-14. I arrived around 10-15 minutes late so I'm not sure this review is very genuine. Thanks
16th August 2023
Vauxhall Combo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Ugar arrived on time, unfortunately the problem didn't occur when he was here, he tried multiple times and could not find a fault. He was very helpful and surgested another option to try
6th August 2023
Fiat 500 Coil spring (road spring) replacement - rear (both)
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Communication
Great first experience using ClickMechanic. Ugur completed the job quickly and efficiently with no fuss. Would definitely recommend!
2nd August 2023
Renault Clio Braking System Inspection
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Quality
Punctuality
Communication
Yes, he turned up, explained the reason for the problem I'm having, and we've booked another visit to put the new parts in. No worries.
Work on all models of vehicles have all the appropriate tools and diagnostics for them all.