Henry Rowe , Kent | ClickMechanic
(637 ratings)
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25 years professional experience
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1222 completed bookings
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Active since March 2023
Qualifications
- NVQ Level 1 Qualified
Henry Rowe , Kent | ClickMechanic
Henry R
4th September 2025
BMW 5 Series Handbrake Inspection
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I believe I was overcharged, as the fee was fixed regardless of how quickly the mechanic completed the work. The job itself was finished in under half an hour, yet I was still charged £90. The quote I initially received appeared to be higher than average, and despite my attempts to discuss it, negotiation was not possible. The communication style consistently emphasized urgency and pressured me to proceed immediately, which reinforced the inflated pricing. Ultimately, I did not accept the original quote and had the same work completed elsewhere for roughly half the price. This experience makes me feel that the platform is structured to encourage customers to commit under pressure at higher-than-average rates.
Reply from Henry:
Thanks for your kind review, my previous reviews completely show the quality of service and professional service all of my customers received, I arrived on time, I communicated everything with you clearly, I also informed you that you shouldn't of been driving your car for almost a year without a valid mot as it would invalidate your insurance in the case of a accident, with regards to being overcharged, that's a myth that doesn't exist, you was told the diagnostic inspection price prior to booking and a guided time was advised, however i was able to diagnose the problem very quickly and efficiently so no point in me spending time doing nothing just to make the you feel happy, I quoted for the work as a automatic quote and as a mobile service, I understand that sometimes the work will be cheaper if done by a garage where you have to drop the car and collect it and work carried out by a un experienced apprentice,
I never have and never will pressure any of my customers to have any work done, all I done was text you saying that the Friday timeslot had gone and it would now be Saturday if you wanted to proceed,
I'm happy that you got the car done and hopefully moted and now safe to put your son in without endangering anyone's life,
Regards Henry .
4th September 2025
Ford Transit Wheel bearing replacement - front (passenger side)
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Henry was amazing , his knowledge was outstanding the same as his service , already booked for further work , recommended a+
2nd September 2025
Ford Kuga Brake discs and pads replacement - rear (both)
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Awesome service thank u
Work was excellent
Would recommend
A star
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31st August 2025
Citroen DS3 Timing belt replacement
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We have used Henry twice now and both times we have found him very professional and friendly. He was good at communicating with us and we are very happy with the work he carried out. Far better than using a garage where we have had terrible issues with poor workmanship.
25th August 2025
Hyundai Tucson Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Henry was great, polite on time and did an excellent job. Will contact again for my car needs.
23rd August 2025
Mercedes-Benz GLB-Class Premium brake upgrade (front and rear discs and pads)
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Henry was great, very efficient and easy to communicate with, would highly recommend.
23rd August 2025
Renault Clio Brake discs and pads replacement - rear (both)
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Booked to replace rear brake pads and discs. On time, efficient, friendly. Great job. Would 100% use again.
15th August 2025
Mercedes-Benz A-Class Brake discs and pads replacement - front (both)
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Really good mechanic, great work.
Arrived in time agreed, was able to rebook for a later time as was unavailable on the first date agreed. Managed to get the work done really quickly at my address.
Great quality service will be booking my car with Henry again👍
14th August 2025
Renault Kadjar Diagnostic Inspection
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Henry was great - explained everything really well and I would be happy to use him again
8th August 2025
Volkswagen Tiguan Major Service
Rear lower wishbone driver side
Rear lower wishbone passenger side
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Henry was excellent , can not speak highly enough of his work and friendly manner . Communication was brilliant , punctuality was superb . Very knowledgable and put my mind at rest with all the questions asked . Will be booking Henry again .