Friendly manner great customer service from pick up if my car work completed and delivered back

Very helpful and great service. 2nd time using them and I’m extremely impressed by the their work.

Answered all questions and concerns before and after the job , listened to request to see all parts and stamp up the service book . Job was completed and car returned on time.
Mechanic pointed out that cambelt HAD been done at some point although water pump showed signs of starting to leak , old parts were given back . Great job.

I was initially pleased with the ease with which I was able to book my Citroen C4 in for replacement brake discs and pads at Gwent MOT Station, and the car was delivered back when expected with the repairs complete.

However upon further inspection after receiving the car back from the Garage, I discovered that both the glovebox handle and the driver's seat height adjustment handle had been broken off. Furthermore, my bluetooth FM transmitter was nowhere to be seen once the car came back. Both the glovebox and seat adjustment handles were in full working order before I sent the car to the garage, which means that the interior had been damaged whilst in the Mechanic's care, and it appears the bluetooth FM transmitter was taken, as it has always lived in the car.

I do have to give some credit to the garage/clickmechanic, as they did agree to compensate me for a new glovebox handle. However, because I only noticed the damage to the seat height adjustment handle some weeks after, they were not willing to accept responsibility for this breakage which was disappointing.

Ultimately, this level of disregard for a customer's vehicle is unacceptable. Any customer expects to receive their vehicle back from a garage in perfect condition, with nothing broken, and certainly nothing stolen, especially after paying nearly £600 on repairs and a new MOT.

It's clear that the mechanics that collected and dropped off the car had zero regard for it, and it's been a huge headache having to replace and sort out things that I absolutely did not expect to have to sort when leaving the car with a trusted and reputable garage through clickmechanic. Read more

Nathan from Gwent MOT Station was amazing. Punctual arrived within 1 hour of the 2 hour collection spot. Car brought back promptly after MOT & service. Highly recommended.

Great - really easy transaction and easy from my perspective
Friendly and prompt service

FRIENDLY, EFFICIENT, KNOWLEDGEABLE, worked hard, good communication before and during the visit - first rate

At the moment cant fault them work carried out on time pleased with the job

My car was collected on time. I was messaged and phoned to check it was OK to collect it.
The guys were extremely friendly.
The work has been completed to a high standard and my car returned.
I will definitely use them again.

they provided an Excellent service ! they turned up on time , did the job and returned the car back in time