Gwent Mot Station , West Wales and the Valleys | ClickMechanic

Book Nathan

(18 ratings)

  • 15 years professional experience

  • 63 completed bookings

  • Active since November 2022

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • Air-conditioning MOT tester
  • Terra clean , tracking , air conditioning

Gwent Mot Station , West Wales and the Valleys | ClickMechanic

Nathan R
We are local family run business last 15 years we are very established in our local area we can we carry out Terra clean services and we specialise in diagnostics repairs , servicing , air-conditioning tracking and all other vehicle repairs
Chelsea
15th August 2023
Ford Fiesta Wheel bearing replacement - rear (driver side)
Wheel bearing had completely weld its self to the in put shaft and melting the abc sensor and wiring
Overall
Quality
Punctuality
Communication

Great, came to collect car part and returned the same day fixing the necessary part.

Daniel
8th June 2023
Vauxhall Corsa MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication

Timings was a bit all over the shop, but seemed really nice guy. Prices where decent, MOT passed so no complaints!!

Ian
18th May 2023
Ford Kuga MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication

Friendly manner great customer service from pick up if my car work completed and delivered back

Caz
3rd May 2023
Ford Focus MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Very helpful and great service. 2nd time using them and I’m extremely impressed by the their work.

Phillip
30th April 2023
MINI Mini Timing belt replacement
Overall
Quality
Punctuality
Communication

Answered all questions and concerns before and after the job , listened to request to see all parts and stamp up the service book . Job was completed and car returned on time.
Mechanic pointed out that cambelt HAD been done at some point although water pump showed signs of starting to leak , old parts were given back . Great job.

Tom
26th April 2023
Citroen C4 Brake caliper replacement - rear (passenger side)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

I was initially pleased with the ease with which I was able to book my Citroen C4 in for replacement brake discs and pads at Gwent MOT Station, and the car was delivered back when expected with the repairs complete.

However upon further inspection after receiving the car back from the Garage, I discovered that both the glovebox handle and the driver's seat height adjustment handle had been broken off. Furthermore, my bluetooth FM transmitter was nowhere to be seen once the car came back. Both the glovebox and seat adjustment handles were in full working order before I sent the car to the garage, which means that the interior had been damaged whilst in the Mechanic's care, and it appears the bluetooth FM transmitter was taken, as it has always lived in the car.


I do have to give some credit to the garage/clickmechanic, as they did agree to compensate me for a new glovebox handle. However, because I only noticed the damage to the seat height adjustment handle some weeks after, they were not willing to accept responsibility for this breakage which was disappointing.

Ultimately, this level of disregard for a customer's vehicle is unacceptable. Any customer expects to receive their vehicle back from a garage in perfect condition, with nothing broken, and certainly nothing stolen, especially after paying nearly £600 on repairs and a new MOT.

It's clear that the mechanics that collected and dropped off the car had zero regard for it, and it's been a huge headache having to replace and sort out things that I absolutely did not expect to have to sort when leaving the car with a trusted and reputable garage through clickmechanic.
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Reply from Nathan:

Hi good morning , we carried out yours repairs and MOT to a high very high standard , When a driver dropped the vehicle off to you on the 6th of April you contacted me next day saying Glove box handle was broken, The mechanic confirmed we didn’t have to go into glovebox for anything whatsoever as the locking that was in the rear boot, but as a goodwill gesture we refunded you the part which you was happy with no mention of anything else whatsoever and now three weeks later you message Your saying you are seat handle has broken and your Bluetooth is missing! we find this very strange after three weeks as would anybody else in my position would have , you sent us photos of the broken seat handled and it looks like you have pulled it off by mistake doesn’t even look broke with the Bluetooth how come only now three weeks later you were saying it’s gone missing if you mention this to us same time as glovebox then we could’ve investigated this and sorted something out , but three weeks later we find this very suspicious, we carry out repairs an MOT on about 25 cars a day and with no issues what do ever .

Gill
25th April 2023
Nissan Juke Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Nathan from Gwent MOT Station was amazing. Punctual arrived within 1 hour of the 2 hour collection spot. Car brought back promptly after MOT & service. Highly recommended.

Jennifer
18th April 2023
Volkswagen Transporter Interim Service
Overall
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Punctuality
Communication

Great - really easy transaction and easy from my perspective
Friendly and prompt service

Thomas
7th April 2023
Ford Ka Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

FRIENDLY, EFFICIENT, KNOWLEDGEABLE, worked hard, good communication before and during the visit - first rate

Stephen
23rd March 2023
Vauxhall Astra EGR valve replacement
Overall
Quality
Punctuality
Communication

At the moment cant fault them work carried out on time pleased with the job