Firstly, before I even get to the job feedback, the communication from Click mechanic was dreadful. I was notified of the job being allocative at 22.38 the day before which was difficult to coordinate.
Mechanic feedback.
I am not happy with the work carried out, it was a total waste of time and money. I clearly stated in the booking form that the car had no air con, and had been regassed last year so there was likely to be a leak. I had the option of booking a ‘diagnostic’ or ‘regassing.’ As I didn’t know they’re was a leak and if there was one, where it was, I booked a diagnostic as this seemed to be the most appropriate option for the leak to be identified and repaired. I checked and it clearly stated that after the diagnostic, work could be carried out to correct the problem, which I understood to be ‘regassing.’
The mechanic was unable to diagnose a leak as there was no gas in the system, hence no air con, which was obvious from booking form. He was unable to regas to even do the diagnostic for the leak, as implied in my booking form, as he had no equipment. I cannot understand why if a diagnostic is requested for non working air con, the possibility of no gas, and therefore inability to do the diagnostic isn’t considered, and the mechanic arrive with all equipment to do the job properly. I am now sat in a garage to get the job done. This service has not been satisfactory, Read more

Very happy with the work done. Will use again. Very friendly and knowledgeable.

Lovemore really nice bloke.did the work planned and also made me aware of further issues that need addressing in the Future