BLACKTOP AUTOS , Essex | ClickMechanic

(70 ratings)
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23 years professional experience
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295 completed bookings
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Active since January 2022
Qualifications
- NVQ Level 2 Qualified
- IMI Member
BLACKTOP AUTOS , Essex | ClickMechanic
Ian W
21st October 2025
Vauxhall Agila Repair wiring to light switch
Overall
Quality
Punctuality
Communication
Ian diagnosed the electrical fault with my car and has now fixed it so I'm back on the road. I wish he was a bit more communative. I would definitely be happy to use Ian again.
18th October 2025
Peugeot 308 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
Had all brake 4 pads changed and ended up in a 2nd garage as the wrong pads have been fitted. Now a futher £360 bill for front pads and discs
Reply from Ian:
Hi I'm Sorry to hear you have had an issue but the pads fitted to the vehicle were the same as the ones already fitted to the vehicle I did also check via dealer look up to confirm the pads fitted to your vehicle
8th October 2025
Land Rover Range Rover Traction Control Inspection
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Communication
Excellent service and knowledgeable technician who explained clearly what the problem was.
29th September 2025
Peugeot 308 SW Diagnostic Inspection
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Communication
Ian came to look at the car and diagnosed the issues with the car. Was happy with the service and agreed for additional work to happen however Ian has not returned any phone calls/messages for over a week now. Very disappointed as now need to find alternatives.
25th September 2025
Citroen Berlingo Car Won't Start Inspection
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Communication
Ian was spot on,arrived on time.Diagnosed the problem and explained everything in detail.Excellent.!!!!
25th September 2025
Kia Sportage Battery replacement (vehicles with stop/start system)
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Communication
yes very happy. got on with job and was very quick . was on time, friendly polite
24th September 2025
Land Rover 90 Defender Diagnostic Inspection
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Communication
Ian quickly diagnosed the problem - worse than I expected but at least I know what to do next.
23rd September 2025
Ford Focus Timing belt replacement (upper and lower wet belt
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Communication
Happy with the work done by Ian although he was quite late arriving without letting me know he was running late. Again was expecting him the following day but didn't turn up and didn't let me know why until I messaged him. I understand things may occur that's beyond ones control but a simple message to keep me informed would have stopped me stressing as I can't get to work without a car. Would still like to thank him for the good work done.
19th September 2025
Kia Sportage Car Won't Start Inspection
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Communication
arrived on time very polite. carried the work out . knew what it was very quickly. and l would use you again and a very good price
26th August 2025
Kia Sportage Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Only put 4 on for punctuality as got delayed but the communication was great as he called to let me know,
Diagnosed the problem fairly quickly, telling me the possible cause of the fault and what would be needed to fix it.
Quote was with me within an hour.
• Our DPF cleaning service is top-notch, using the latest technologies to ensure that your vehicle's DPF is fully cleaned and free of any potential blockages.