DPF SOS , Essex | ClickMechanic
(18 ratings)
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23 years professional experience
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94 completed bookings
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Active since January 2022
Qualifications
- NVQ Level 2 Qualified
- IMI Member
DPF SOS , Essex | ClickMechanic
Ian W
20th April 2024
Volkswagen Transporter Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
Amazing, replaced the glow plugs in a prompt manner. Van now in working order. Chuffed
14th April 2024
Ford Fusion Catalytic Converter Inspection
Overall
Quality
Punctuality
Communication
He was really polite and on time , talked me through everything that he was doing
Highly recommend
10th April 2024
Ford Transit Starter motor replacement
Overall
Quality
Punctuality
Communication
Ian was fantastic, when the original job planned didn’t resolve the issue he carried out additional checks and was able to come up with a solution to get me back on the road
20th March 2024
BMW 5 Series Engine oil & filter replacement
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Turned up on time, done a great job, very polite, would definitely recommend.
Reply from Ian:
Thank you for the kind review
18th March 2024
Ford Focus Auxiliary drive belt replacement
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Quality
Punctuality
Communication
Ian was very helpful and gave us good insight on the repairs. He was very friendly and was good and detailed
11th March 2024
BMW X6 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Ian was great.
Very happy with him.
Very respectful and informative.
10/10
Highly recommended.
Would book with him again.
4th March 2024
Volkswagen Polo Fuel filter replacement
Braking System Inspection
Throttle body clean
Overall
Quality
Punctuality
Communication
Very helpful mechanic, put me at ease about driving my car and performed the needed work within a very timely manner.
22nd January 2024
Smart fortwo Diagnostic Inspection
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Punctuality
Communication
Arrived within the time that I requested, quick service , knew straight away what it was, sorted it back on the road
So all happy
Thank you
22nd January 2024
Ford Fusion Diagnostic Inspection
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Quality
Punctuality
Communication
Mechanic did diagnosis and advised one thing over the phone but then quoted much bigger job on the website to cover himself. The repair advised was done by another clickmechanic worker but my car still has the same problem. After spending £460 with you I now have to scrap the car. I will never use you again and will warn others.
Reply from Ian:
Hi there I did not quote for a much bigger job the quote system didn't give me the option to quote for one injector and I didn't get the option to do the follow up work which i would of gladly done and if i had then you certainly wouldn't of had to scrap the car I also wasn't given the option to reassess the issue I've had no contact with you at all until this review if you had have contacted me sooner i would have been able to resolve the issue for you. I also don't know if the other mechanic replaced the correct injector or did any testing of his own. This feels like a very unfair review considering this had be diagnosed previously by another technician.
17th January 2024
Ford Fiesta Full Service
Overall
Quality
Punctuality
Communication
Very happy with the work Ian done he explained everything thoroughly and carried out all work to a High standard.
Reply from Ian:
Thank you very much for the top review its very much appreciated and a pleasure working on your vehicle
• Our DPF cleaning service is top-notch, using the latest technologies to ensure that your vehicle's DPF is fully cleaned and free of any potential blockages.