Hon Car Service , Hampshire | ClickMechanic
(77 ratings)
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11 years professional experience
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229 completed bookings
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Active since January 2022
Qualifications
- Istituto Tecnico Industriale Salesiano - Don Bosco
Hon Car Service , Hampshire | ClickMechanic
John K
15th September 2022
Skoda Fabia MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
John was very friendly and kept me informed as to when he would be arriving and the work that needed to be done to get the car through the MOT.
Reply from Hon Car Service:
Hi Margaret,
Thank you for the great feedback! We're glad John kept you well-informed and provided friendly service. Your satisfaction is important to us.
Best,
Sherry
HonCarService
7th September 2022
Nissan Micra MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
John picked up my car and did the work faster than I was expecting, the work he did was great quality! He communicated fantastically throughout the process. He did a full service and mot, did the work that was required to pass it and didn't rip me off like I've had with so many other mechanics.
I will be using his services again, definitely. I'm very happy with his work and his prices.
Reply from Hon Car Service:
Hi Daisy,
Thank you for the fantastic review! We're delighted that John provided quick, quality service and excellent communication. Your satisfaction with our prices and work means a lot. We look forward to serving you again!
Best,
Sherry
HonCarService
1st September 2022
Renault Captur Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
John was very friendly, picked up and returned the car as arranged. He speedily resolved an issue with the MOT record which was in fact caused by the MOT tester, not by John.
Reply from Hon Car Service:
Hi Joss,
Thank you for the kind review! We're glad John could provide friendly service and promptly resolve the MOT issue. Your satisfaction is our priority.
Best,
Sherry
HonCarService
31st August 2022
Hyundai Tucson MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Excellent service, efficient and great communication. Very pleased, thank you
Reply from Hon Car Service:
Hi Katie,
Thank you for the excellent review! We're pleased to hear you found our service efficient with great communication. Your satisfaction means a lot to us.
Best,
Sherry
HonCarService
26th August 2022
Skoda Fabia Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The second time I have used Click Mechanic for service and MOT. Very straightforward to book. On the day John was on time to collect my car and called the next day to explain the advisories on the MOT which I appreciated. Would recommend.
Reply from Hon Car Service:
Hi Janet,
Thank you for being a repeat customer and for your kind review! We're glad to hear that John provided timely and clear service for your MOT and service. Your recommendation means a lot to us.
Best,
Sherry
HonCarService
26th August 2022
Volkswagen Passat CC Horn replacement
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I think, overall it was really good. Was late collecting, but that's not the end of the world.
Job was done and mot done in same day. Seemed to really care about service and positive reviews and it showed.
Will use again 👍🏻
Reply from Hon Car Service:
Hi Craig,
Thank you for your feedback! We're glad you were satisfied with the service despite the delay in collection. Your positive remarks and intention to use our services again are much appreciated.
Best,
Sherry
HonCarService
23rd August 2022
Renault Clio Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Fantastic service from John kept me informed through out the day and gave me very competitive quotes for work wich I agreed to have done that day fast and efficient
Reply from Hon Car Service:
Hi, thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
17th August 2022
Nissan Micra MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy with the service provided by John. He phoned to say when he was coming to collect the car and arrived on time. Once he had the car serviced he called to give a report and detailed any suggested follow-up work needed with prices. The car was returned on time. I would happily recommend them and would use them again.
Reply from Hon Car Service:
Hi, thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
14th August 2022
Jaguar XF Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
John was very helpful and extremely polite. He’s a nice man and took good care of my car. New a lot about the car and offered advice on keeping the fuel economy down.
Reply from Hon Car Service:
Hi Jason,
Thank you for your kind words! We're pleased to hear that John was helpful, polite, and took good care of your car. Your feedback on his knowledge and advice is much appreciated.
Best,
Sherry
HonCarService
29th July 2022
BMW X5
Overall
Quality
Punctuality
Communication
Read this before booking with click
mechanic.
I booked an appointment 8-10am with the website stating 1.4 hours for the service to be complete. A Good option for me as I needed the car for work that afternoon. John the mechanic arrived late to collect my car and told me he has to take it for a 50 mile round trip to his garage In Southampton HON CAR SERVICE LTD at my fuel cost. Then he was
unable to tell me when I would get my car returned to me, so I could get to work. He said before 6pm and wouldn't commit to a real time. Due to this, I had to cancel the appointment and they had the cheek to charge me £40 for the privilege.
What an absolutely disgusting service. That isn't to be trusted.
Just take your car to the local garage and forget these jokers.
Click mechanic where absolutely no use in sorting this issue and just took their money and ran.
Read more
Reply from Hon Car Service:
Hi we are really sorry you feel this way.
In regards, We called you before 10am to collect your car,And we arrived after 30 minutes,As we promised.
We informed you that ,It’s about 12 miles, And you agreed.
Our service is to collect and deliver your car without any cost. We don’t charge our customers for collection.
As you mentioned here ,The mechanic told you that your car will be delivered between 4-6pm. Also we informed you that we will try to return it as soon as possible.
Usually ,We call our customers before collecting their cars for confirmation.You confirmed with us on the phone, Then you did cancel after our driver arrived.
According to our terms and conditions we charge you a cancellation fee.
We hope you have a better experience with us next time.
All the best
Read more
The team at Hon Car Service have been working hard providing drivers in Southampton with high quality, reliable car repairs, MOTs and servicing.
From clutch replacements to gearbox repairs to car electrics, there isn’t much that we don’t know about the repair and maintenance of cars so whatever your needs are, at Hon Car Service we have the know-how and the skills to get you back on the road. We are also pleased to provide dealer level diagnostics for Jaguar, Mercedes, BMW and Ford.
Some of the services we provide:
Air Conditioning
Clutches
MOT Testing
Repairs
Servicing
Tyres
and many more
.