Vehicle Technician UK , Merseyside | ClickMechanic

Book Alan

(45 ratings)

  • 13 years professional experience

  • 198 completed bookings

  • Active since December 2021

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • IMI Member
  • Irtec

Vehicle Technician UK , Merseyside | ClickMechanic

Alan T
Hello, I'm Alan. I am a experienced mobile mechanic and garage owner that serves Liverpool, and surrounding areas.
I have years experience in the trade and industry, working on vehicles such as HGV for leading industry company's such as Volvo and DAF, vans and cars of all makes and variety.
I cover a wide range of services. such as, routine maintenance & servicing and repair, diagnosis.
I can also offer recovery and breakdown call outs and out of hours work.
Manuel
8th August 2022
BMW 3 Series EGR valve replacement
Rounded egr screws, excess time to remove and replaced.
Overall
Quality
Punctuality
Communication

I am very disappointed...I booked first for a diagnosis inspection and I paid £81 .I told them that it showed an error on my dashboard and they plug in the computer and said I need an EG valve to be replaced .I booked for an EG valve replacement bcz they said will cost £240 . They replace the Eg valve and the car it's still not working and they charged me £278 from my card without telling me.The job was less than ! hour.I consider it's not fair .They were paid to do a job and they didn't. And charging people more than they agree is stealing.I won't use this service again

Reply from Alan:

we where called out by the customer on the 5-8-22 to do a diagnostics on the bmw 3 series.
I quote this of their booking "the car it starts to shake when i am driving and i cant accelerate.. we just get home from the mechanic after replacing the clutch and it shows light flashing on my dashboard"
so when we arrived I got into the star started it up and took it for a road test there's was no signs of warning on the dash and car ran a little rough. after getting back to the customers house we plugged in our diagnostic unit and found a fault on the EGR valve, i told the customer this is likely to be the course of the engine running rough and lumpy.
i quoted them the egr replacement through the app and was charged for the diagnostics.
they accepted the quote and where happy to go ahead with the job once i had the part.
on the 8-8-22 we went back out to the vehicle to fit the egr valve. we struggled with 4 bolts 2 via heat exchange and 2 on the valve itself as some was rounded and some partially. we replaced them apart from 1 in heat exchange. also had to fit p clips. and never charged for... we just charge the extra time it took us.
after we fitted the egr, we ran the vehicle up and the engine ran alot smoother without missing a beat. and we checked codes, cleared and rechecked the egr fault was gone. so this means we done the job what was asked of us successfully.

about 1h30m after the job i received a phone call off the customers mother screaming down the phone saying the car is not fixed. i asked her to explain what was wrong calmly, while she was hysteric down the phone... i asked them to send me a video of the fault they was experiencing via what's app. after viewing the video the customer also has a fault on the stop-start system as the display shows a A with a circle around it.
this would be a separate fault to the one we went out too. and would need to be booked in and charge accordingly to any mechanic, on the network if they wish for this to be repaird.
Read more

Heidi
5th August 2022
Volkswagen Tiguan Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Alan was terrific, great communication, friendly, polite and promptly replaced the brake pads and discs. Great work, thank you.

Sali
26th July 2022
Ford Galaxy Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Really professional and reliable ! They was friendly and knowledgeable!

Liam
10th June 2022
Citroen Berlingo Diagnostic Inspection
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Alan was fantastic found the issue within minutes and told me what I would need doing. Great service 👍

Lyndsey
6th May 2022
Vauxhall Corsa Major Service
Overall
Quality
Punctuality
Communication

Alan was great was very friendly he did a major service on my corsa im very happy with the work carried out

William
13th April 2022
Nissan X-Trail Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Alan was friendly and helpful seemed very knowledgeable and advised me on repair car needed

Richard
13th April 2022
Ford Transit Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Very friendly and knowledgeable. Diagnosed issues effortlessly.
Was able to get it into a garage ASAP for the correct repairs.

Sue
26th March 2022
Fiat 500 Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Alan was excellent. Very happy with the service. Knowledgable and polite

Chris
8th March 2022
Alfa Romeo MiTo Electric window winder mechanism replacement - front (passenger side)
Overall
Quality
Punctuality
Communication

Alan was friendly, courteous, polite and knowledgeable. After two years of having a window that would not close properly I now have a window that closes fully. I had to turn the heat down on my way home!

Lewis
4th March 2022
Ford Fiesta Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Really happy with the work carried out and he diagnosed the really fast really know is stuff much appreciated Alan thank you