Essex Vehicle Services , Essex | ClickMechanic
(78 ratings)
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15 years professional experience
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175 completed bookings
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Active since March 2021
Qualifications
- NVQ Level 3 Qualified
- IMI level 3
Essex Vehicle Services , Essex | ClickMechanic
Charlie C
9th June 2021
Ford Focus Investigate fuel pump fault. Replaced fuse
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Quality
Punctuality
Communication
Super nice guy. Great communication, wasn't the issue I thought with the car! But he still fixed it and adjusted the price accordingly.
Will deffo use again :)
8th June 2021
Volkswagen Sharan Investigate no drive and gearbox noise, sound gearbox splines stripped internally in differential.
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Quality
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Communication
Charlie was fantastic. New what he was doing and diagnosed the faults with the car. Arrived on time worked hard and very safe and clean I am very happy and would use the service and the mechanic again.
5th June 2021
Renault Master Clutch replacement
Replace flywheel
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Quality
Punctuality
Communication
What can I say.. Charlie was just unbelievable, he went beyond what I would have expected from any machanic. He worked through terentaul rain and fitted my clutch and flywheel. An absolute diamond!..I wouldn't hesitate to recommend him, fantastic guy! The only thing he lacked was a lylo..5 stars all they way... Couldn't thank you enough Charlie..
2nd June 2021
BMW 5 Series Clutch replacement
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Punctuality
Communication
I'm very happy. Is a good mechanic. I recommend this person 👌.
Very good communication with a client.
Very friendly.
28th May 2021
Abarth 595 Battery replacement (vehicles without stop/start system)
Check Charging system
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Quality
Punctuality
Communication
Charlie was great . He got the the job done quickly. I would use clickmechanic again.
28th May 2021
Renault Megane Shock absorbers replacement - front (pair)
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Punctuality
Communication
Charlie was quick, efficient, helpful, polite and explained what was wrong with the original faulty part - everything you want from a tradesman.
17th May 2021
Peugeot Bipper Clutch replacement
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Quality
Punctuality
Communication
What can I say about Charlie and the work he carried out
I won't babble on about this and that
Its said easily in one word
EXCELLENT
14th May 2021
Hyundai i10 Clutch replacement
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Punctuality
Communication
Charlie was great arrived on time contacted me on his arrival time,
Got on with the job very happy would use in the future.
12th May 2021
Vauxhall Meriva Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Charlie Court was punctual (he called me when he left his home to give me an ETA), he worked diligently throughout the day, at all times he was happy to explain the work he was undertaking and took the time to show me the issues he was correcting. Professional, courteous, friendly & knowledgeable. I would highly recommend him for both his helpful demeanour and his work ethic.
12th May 2021
MINI Mini Starter motor replacement
Overall
Quality
Punctuality
Communication
Charlie Court arrived on time as schedule to undertake the work that Click Mechanic had suggested needed to be done. He replaced the starter motor as instructed by Click Mechanic BUT this was not the problem and the car still does not start.
Charlie was very concerned as he did not have the time or the equipment to investigate further. He was surprised that Click Mechanic did not arrange an Inspection to be done before scheduling the work then this situation would not have arisen.
I raised my concerns with Click Mechanic but was unable to speak to anyone and the auto response on the website stated that the customer and the mechanic need to come to an agreement even though the problem was not created by us but by Click Mechanic.
Full payment was collected by Click mechanic although the work the recommended and charged for did not resolve the problem.
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Reply from Charlie:
Thank you for your review Philip, I am glad we could resolve this issue and come to an arrangement that suited us both. Many thanks, Charlie
5 years self employed repairing and maintaining cars, vans and HGV's, from engine and gearbox rebuilds to servicing and running repairs.
Previously owning and maintaining a fleet of rental vehicles and owning/operating an MOT station.