Smithson Mobile Mechanics , Surrey | ClickMechanic

(1080 ratings)
-
14 years professional experience
-
3064 completed bookings
-
Active since March 2015
Qualifications
- NVQ Level 3 Qualified
Smithson Mobile Mechanics , Surrey | ClickMechanic
Darren S
4th September 2024
Audi A4 Avant MOT with collection & delivery
Full Service
To reset the airbag light
Overall
Quality
Punctuality
Communication
Darren was superb. He did the work promptly with no fuss or bother. I have used him in the past and will continue to use him in the future.
27th August 2024
Jaguar XF Full Service
Overall
Quality
Punctuality
Communication
Darren was great. Had a call 10-15 mins beforehand letting me know he was on route. Friendly guy who didn't even accept a tea or coffee before cracking on. Good feedback afterwards including fact that other bits may need looking at, but no pushing on his part. Will definitely be booking up our 3rd car of the year fir a service with you. Many thanks
16th August 2024
Ford Kuga Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Darren was great. Turned up in the agreed time and fitted new brake pads. He was very polite and efficient.
22nd July 2024
Nissan Qashqai Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Brilliant - on time, professional, neat and tidy! Very happy with the oil change carried out.
18th July 2024
Porsche Boxster S Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
I am a stickler for puntuality, communication and courteous behavior. Darren ticked all the boxes and was excellent all round.
He called to confirm the job and ask about additional parts needed that the website did not allow me to request. Very punctual arriving a few minutes before the agreed time. Carried out the work efficiently and tidily, showing me all stages as he went, as well as a recommendation for some additional work without pressuring/scaremongering.
Great service - i would definitely use again.
12th July 2024
Volkswagen Polo Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Darren was terrific, very clear with the problem and found the solution quickly
20th June 2024
Volkswagen Touran Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Darren was amazing. He called to say he was on his way and was here right on time. He told me car would be back mid morning and it was! Amazing service!
7th June 2024
Skoda Yeti Outdoor MOT with collection & delivery
Major Service
Brake fluid change
Overall
Quality
Punctuality
Communication
Darren always does a great job. He knows my car(s) well now and I am never disappointed with his timekeeping, work and communication. I would not go anywhere else.
30th May 2024
BMW 6 Series Car Leaking Outside Inspection
Overall
Quality
Punctuality
Communication
He diagnosed my coolant leak to be coming from auxiliary radiator correctly but the quote for the new radiator to be installed is excessive. £775 for the part and 2 hours labour for £154. Having done some research I have ordered the part for £200 (not from the main dealer but a reputable German brand Mahle) and will fit it myself. Even with my novice car repair skills it will only take me 1 hour to do it so I am sure an experienced mechanic could do it faster than I can right? I feel sorry for people who are completely clueless and would have no choice but to pay £944 I got quoted.
29th May 2024
Volkswagen T-Cross MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Very good service from Darren. My wife was late with the car but he was ok to wait for a few minutes until car was available for this work. And he returned car back home on time and I received the service report just after that. Very happy with overall service and will for sure recommend or do it again in the future.