Gerec Ltd , Somerset | ClickMechanic

(33 ratings)
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20 years professional experience
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105 completed bookings
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Active since November 2020
Qualifications
- NVQ Level 3 Qualified
Gerec Ltd , Somerset | ClickMechanic
Gerec L
14th March 2021
Renault Megane Electric window winder mechanism replacement - front (passenger side)
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The work was done satisfactorily, however on inspection the following morning I found a cracked rear light that could only have been done while it was with them.
I had been quoted £168 by Clickmechanic to replace an electric window regulator but after they had the car for 24hrs was emailed a second invoice for £228 for part and further labour with no explanation what it was for.Gerec had initially pre-authorised a charge on my card for £90 so in total paid £318, nowhere near £168,and the cost of a rear light cluster.
Not a happy customer.
11th March 2021
Peugeot 307 Clutch replacement
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Good service car picked up fixed and returned the same day, very friendly and proffessional
10th March 2021
Mitsubishi L200 Standard Pre-purchase Inspection
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Gerec did a fantastic job of my pre-purchase inspection and were very helpful despite the dealership that I was purchasing the truck from not having the vehicle available when they had stated. Great service and would highly recommend them.
10th March 2021
Peugeot 5008 Flywheel replacement
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My first thoughts of Gerec was off putting as a arrangement for Sunday 7th to fix car, to be told that it could not be done that day as they do not have any staff o Sundays. So I had to rearrange for Monday.
Gerec arrived o time on the Monday and returned the car at the end of day. "Fixed". Unfortunately the following day the car had new problems to the clutch, it was slipping and smelt of burning oil.
I rang Gere and explained the issue, tk my surprise they were with me within 40 minutes collected the car and returned it at end of day explaining there suppliers sent a faulty part.
It has now been completed and I believe it to be good.
The Mechanic was very polite and friendly.
In my opinion Gerec has a very good customer service to take care to put good immediately. Overall I am pleased with the work carried out
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5th March 2021
Audi A5 Crankshaft pulley replacement
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Very easy to talk to on the phone. Explained my problem and was keen to help.
2nd March 2021
Vauxhall Astra Diagnostic Inspection
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The young chap that came was very professional and polite.
He was thorough and explained exactly what was wrong and we were very happy with everything he did. Thank you to hm.
19th February 2021
Mercedes-Benz SLK Interim Service
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First use this service I was very pleased with it although it’s a little bit confusing I know no better and will be using this service again many thanks
17th February 2021
Nissan Almera Attend car supply and fit ignition coil pack
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Really happy with the service provided will definitely be using them again
13th February 2021
Nissan Almera Diagnostic Inspection
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Yes happy with the service provided very efficient and explained the problem and how to resolve it
10th February 2021
Skoda Yeti Ignition coil replacement
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Ashley was pleasant, polite, and professional. He was helpful and informative, did a good job.
thanks
Reply from Gerec:
Thank you for your lovely feedback. We will pass this on to Ashley.
We operate several recovery vehicles 24/7 collecting broken down vehicles or attending road traffic accidents across the South West.
Our trusted mechanics are here to help you offer knowledgeable advice and to help get your vehicle back on the road in a professional and speedy manner.