ALL IN 1 MOTORS LTD , Berkshire | ClickMechanic

(22 ratings)
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15 years professional experience
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108 completed bookings
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Active since September 2020
ALL IN 1 MOTORS LTD , Berkshire | ClickMechanic
Sohail S
5th September 2025
Renault Clio Front driveshaft CV joint gaiter replacement - outer right
Overall
Quality
Punctuality
Communication
Awful experiance, police where almost called due to not knowing where our car went.
They took our car from our drive to complete a 2 hour job at there garage, we got the car back almost 24 hours later after not one phone call to say what was going on.
I caught there mechanic at 18:20 last night creeping back to the shuttle car they use to retrieve tools as the job wasn’t going to plan. He said it should be done tonight if not early hours.
In the morning still no phone call from the boss and us not knowing where the car is I went down to where the business was to find out they had moved out months ago.
You can imagine how I felt then, I managed to find an address on companies house and located our car in pieces on someone’s driveway with the mechanic sitting in the drivers seat.
I politely asked why the car isn’t finished and why he hasn’t called and his response was click mechanic should of called you not me. He then went on to make up a story of click mechanic saying the other cv boot was done but this side wouldn’t come off so got booked into them. Complete lies from the start, I understand jobs don’t always go to plan but a simple phone call would of settled things. Wife missed a day of work too which has caused major issues with her employer. Stay clear of this garage
Read more
Reply from Sohail:
To keep it short and simple and since we are operating in a service industry we are limited to respond the actual realities that we face.
1. Prior to the booking customer was notified the nature of work especially with French vehicles and requested if we could collect the car earlier rather the booking time of 4pm where they expected a suspension job to be completed and delivered back as per crm job times that they stated.
2. As per how some jobs can behave when taking apart cv joints unfortunately the area was seized and it took us into the next day where we had to move the car from our workshop which would be shut after 6pm just so we may be able to complete repairs which was notified by the mechanic upon collecting certain tool he may have left in the van that was at the customer's house.
3. When we notified the customer that in order to complete repairs we may have to break free the cv joint as a last option but he insisted that he will not pay for any extra parts even though that would've been part of this job which any mechanic can update on.
4. We fortunately completed the repairs and delivered the car back before lunch where the driver had to face abuse from the customers partner which he did not deserve.
To be absolutely fair any main dealership would have taken this job into the weekend and on top charged for a new drive shaft due to the nature of the job where we spent more time and effort on it and delivered back perfectly yet to face abuse. A rule of thumb for all mechanics and garages to be aware and make sure to explain any complexities involved to avoid such situation. We do these jobs with all honesty and the best of our ability and we wish you all the best for future. Regards.
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21st March 2025
Renault Clio Brake discs and pads replacement - front (both)
Tyre fitting
Brake Fluid Renewal
Overall
Quality
Punctuality
Communication
Excellent service, thank you. Friendly and great communication. Work completed efficiently.
Reply from Sohail:
Really appreciate your kind gesture and hoping to assist you again with best of our abilities. Many thanks
21st February 2025
Volkswagen Golf Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Sohail approached the problem with lateral thinking and gave me their considered remedy.
Reply from Sohail:
Really appreciate the kind gesture Stuart and hoping to assist you with best of our abilities in future. Many thanks
9th April 2024
Citroen C3 Timing belt replacement
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Quality
Punctuality
Communication
All round excellent effort by all concerned, communication and price. Would highly recommend
Reply from Sohail:
Much appreciated Graeme. Looking forward to assisting you in future. Best regards and have a safe journey.
24th June 2022
Audi Q7 Air conditioning regas (R134a Gas ONLY)
Overall
Quality
Punctuality
Communication
He was clear and helpful in explaining what had been done. Also offering to look after other issues that came up.
Reply from Sohail:
We appreciate your kind gesture and look forward to assisting you in future. Many thanks
13th March 2022
Vauxhall Meriva Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
The mechanic called and offered a day earlier appointment which was great. The car was collected for free and delivered back the same day.
5th February 2022
Honda Jazz Battery jump start
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Very efficient and helpful. Didn’t make booked time slot but easily re scheduled on supplied phone no
5th February 2022
Ford Transit Connect Brake pads replacement - rear (all)
Vehicle Health Check
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Quality
Punctuality
Communication
Really friendly and great customer service.
100% will be using them again.
26th January 2022
BMW X1 Screen washer jet clearing
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Quality
Punctuality
Communication
Picked my car up, dropped it off and repaired for quote price, what more can you say, it's difficult to find a garage you can trust will use again
Reply from Sohail:
Really appreciate the gesture. Looking forward to assisting you in future. Many thanks
16th January 2022
Ford Ka Handbrake cables replacement - (both) equal length
Overall
Quality
Punctuality
Communication
Going through click Mechanic was an amazing experience all together. Sohail picked up my job and was incredibly accommodating. He kept me up to date, answered all my questions and didn't make me feel like a dud for not knowing much about the workings of a car. I've been taken advantage of when it comes to pricing by other mechanics in the past when they see I'm not as knowledgeable on my vehicle. But Sohails prices where affordable and I didn't feel I was being ripped off. His colleague Adam was also very helpful and kind, adam picked up my car and reassured me it was in the best hands, and it was true! They both went above and beyond my expectations for service and customer service. I highly recommend them to anyone and now they have a customer for life. Thank you again for all that you have done its been greatly appreciated. Read more
Reply from Sohail:
Really appreciate your kind gesture Fatima. Looking forward to assisting you in future. Many thanks