Mobile Autos And Tyre Services Limited , Hertfordshire | ClickMechanic

Book Mathew

(13 ratings)

  • 8 years professional experience

  • 37 completed bookings

  • Active since June 2020

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified
  • Ertec
  • IMI Member

Mobile Autos And Tyre Services Limited , Hertfordshire | ClickMechanic

Mathew H
WELCOME TO MOBILE AUTOS & TYRE SERVICES LTD
Mobile Mechanic and Tyre Fitter

From clutches to oil changes, there's no job too big or too small.
Anthonyl
18th October 2020
Honda FR-V Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Was so running so late on the arranged day that I agreed that it best for the work be done the next day. On the next day the machanic's young assistant turned up and was unsure where to start. First he did not know where to connect the diagnostic equipment and then after looking it up on via the web found that the equipment was not charged enough to use.
I had told him that my catalytic converter had been stolen before he started work so after this fiasco he concluded that this was the reason for the non start, something that I had already asked first.
So no diagnostic work done but still charged the full price for no work completed.

I have used ClickMechanic before with no problem but now out of pocket after paying for a diagnostic test that did not happen this may be the last time.
Read more

Marrieanne
16th October 2020
Audi Q3 Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Matthew was very honest and friendly. He happily carried out the work testing my engine and let me know what the problem maybe.

Lissa
9th October 2020
Ford Focus Spark plugs replacement
Ignition coil & leads replacement
Overall
Quality
Punctuality
Communication

Really happy with the service I received, reliable, honest and done quickly with everything thoroughly explained. Great job! Would definitely recommend :)

Trevor
16th September 2020
Chevrolet Spark Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Andrew was friendly and helpful. He arrived on time and checked everything thoroughly.

Hannah
11th September 2020
Citroen C2 Full Service
Overall
Quality
Punctuality
Communication

Mat was really helpful. He kept me up to date with an ETA on his arrival. Mat completed the full service I had booked including helping me with an additional issue I had about my exhaust. He was really friendly, knowledgable and explained things in a way I could understand (having little to no knowledge about cars). Will be using him again for sure!

Nigel
23rd August 2020
Ford S-MAX Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Matt was able to see us very promptly and analyse the problem. When the problem later reappeared, he was very quick to follow-up with us, and we have had over a thousand miles of trouble-free motoring since. I am really impressed with the service.

Stewart
18th August 2020
MINI Mini Rear wiper motor replacement
Wiper blade replacement - rear
Overall
Quality
Punctuality
Communication

Mat turned up at the time we organised and got to work on our Mini straight away. Turned out to be a trickier job than I had anticipated but Mat persevered and kept me informed of progress. Very satisfied with the standard of work. Mat is friendly, courteous, communicative and professional. I instantly felt at ease and would recommend him without hesitation.

Milind
17th August 2020
Ford Fiesta Full Service
Overall
Quality
Punctuality
Communication

I would not recommend him. He did not know that I had booked 'full' service and just did the oil change and air filter change and went on to stamp the service book. When I told him that he needs to do a full service meaning much more than what he did, he said he would do it. He did follow a checklist on a tablet but did the checks very superficially.
He DID NOT do the following which is mentioned in full service checklist:

Top-ups for anti-freeze, brake fluid, power steering fluid
Check battery level and lubricate terminals
Spark plug condition check
Lubricate all door hinges, locks, and bonnet catches
Check and record brake fluid condition
Check power steering operation and fluid condition
Check and top up all under bonnet fluid levels
Check and top up axle and transfer box oil levels
Check and top up gearbox oil level
Grease all greasing points
Ensure all upholstery, gear lever, steering wheel, etc are clean.

Reply from Mathew:

Dear Mr Thanki

We are sorry to hear that you were not fully satisfied with the work carried out on your vehicle.

Please be advised that we are unaware of any communication from you either to ourselves or through the Click Mechanic resolution centre to try and resolve any issues you felt may of needed resolving.

I can confirm that a full service was carried out on your vehicle, the checklist complete, a ten to fifteen minute test drive (of which you were present during) was carried out and all fluid levels were checked and topped up.

Additonally extra checks (of which were carried out complimentary) were carried out to check the vehicles battery health and charge rates as well as checking the vehicles acceleration power.


Should you have any further enquiries please feel free to contact the Click Mechanic resolution centre.

Kind Regards
Mobile Autos & Tyre Services Ltd
Read more

Ben
1st August 2020
Vauxhall Astra Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Matthew was very helpful and knowledgeable, would definitely use him again

Ds
29th July 2020
Ford Focus Spark plugs replacement
Ignition coil replacement
Overall
Quality
Punctuality
Communication

Matt was very helpful and job was done within an hour. Would definitely recommend.