R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic

Book Rob

(202 ratings)

  • 27 years professional experience

  • 389 completed bookings

  • Active since January 2015

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds level 2 Electric and hybrid vehicle systems
  • ATA Level 3 Accredited
  • City & Guilds Level 3 Qualified

R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic

Rob F
My apprenticeship started in 1996 for 4 years and I worked there for a further 2 years. I left to work for a multi franchise main dealer where I gained lots of knowledge & experience. I then moved to a large second hand car dealership in South Wales where i remained for 2 years. I was then approached to run a local garage where I also qualified as a class 4 & 7 mot tester. I've been a self employed mobile mechanic since 2014 and i have workshop facilities. I also have some experience working with a bodywork repair company. I am also level 2 qualified with the IMI in Electric/hybrid vehicle systems and high voltage systems.
Paul
19th August 2023
Skoda Octavia Brake shoes replacement - rear (all)
Overall
Quality
Punctuality
Communication

Rob is a Top Man. He knows his stuff and went out of his way to make sure everything was right. Highly recommended.

Reply from Rob:

Many thanks for your review

James
10th August 2023
Vauxhall Astra Timing belt replacement
Overall
Quality
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Communication

Awful experience overall. Rob replaced the timing belt and started the car out of timing so that car ran rough and stalled hard. Rob said that this would not cause any damage as the car is non interference when in fact it is an interference engine and damage could have been caused .Following this Rob corrected this and once started the car made a horrible whining noise which he tried to play off as the auxiliary belt. Once the aux belt was removed the noise was still there so he said he would return the following day to replace with a new timing kit. The following day came and went with an excuse given for why he couldn't make it. Rob did turn up the day after this and replaced the kit and the noise went away. Rob promised to run a compression test on the car to prove that the miss timed belt hadn't cause any long turn damage. Rob plugged in a computer to the car and said that he would send me the results by email which would also show compression results . Since then Rob has ignored all my attempts to contact him and has not sent the results he promised. My car now emits black smoke when accelerating which wasn't the case before he got his hands in my car and have been told that this may be due to the timing not being correct following it's replacement. All in all a horrible stressful experience from a mechanic who clearly doesn't care about his customer. Read more

Roy
9th August 2023
Jaguar XF Battery replacement (vehicles with stop/start system)
Overall
Quality
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Communication

Rob was amazing, quick and friendly. He got a car running after 3 months of having a flat battery and advised what to watch for until all the computer systems were back in sync , he knows his stuff!

Reply from Rob:

Many thanks for your review

Richard
9th August 2023
Jaguar E-PACE Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Rob was excellent brilliant workmanship really recommend him will be using him all the time from now on

Reply from Rob:

Many thanks for your review

Alan
4th August 2023
Volkswagen up! Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Rob was professional and friendly and carried out the work quickly and with no fuss whatsoever

Reply from Rob:

Many thanks for your review

Warren
26th July 2023
BMW 3 Series Full Service
Overall
Quality
Punctuality
Communication

Rob was excellent,great communication,all work was carried out cleanly and well organised!Very happy with the work carried out!

Reply from Rob:

Many thanks for your review

Lewis
11th July 2023
Volkswagen Golf Wheel bearing replacement - front (passenger side)
Overall
Quality
Punctuality
Communication

Rob was great, great communication, great work done. Arrived within the allocated timeslot and did a great job.

Reply from Rob:

Many thanks for your review

Jody
8th July 2023
Renault Trafic Crankshaft pully has collapsed
Overall
Quality
Punctuality
Communication

Turned up early, quick diagnosis and gave advice on best option’s on getting repaired

Reply from Rob:

Hi, I am very sorry you have had a bad experience however I was not the mechanic who diagnosed the job originally, I was actually the one who found and correctly identified the issue. This review maybe justified but your issue is with the mechanic who missed diagnosed the fault and only offered you a partial refund, not myself. I would hope that I gave you a better experience. As you can see from previous reviews left for me i strive to give customers the best experience possible. This review has been posted to the incorrect profile.
Many thanks
Rob

Gareth
28th June 2023
Vauxhall Astra Timing belt replacement
Overall
Quality
Punctuality
Communication

Rob arrived on time, was very proffessional and completed the work promptly. Very happy with the site and his work.

Reply from Rob:

Many thanks for your review

Greg
25th June 2023
Ford Focus Timing belt replacement
Overall
Quality
Punctuality
Communication

Definitely recommend Rob and will be using again for future car repairs and maintenance. Arrived on time and completed the work with no issues at all.

Reply from Rob:

Many thanks for you review