R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic

(202 ratings)
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27 years professional experience
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389 completed bookings
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Active since January 2015
Qualifications
- NVQ Level 3 Qualified
- City & Guilds level 2 Electric and hybrid vehicle systems
- ATA Level 3 Accredited
- City & Guilds Level 3 Qualified
R.f Auto Diagnostics & Repairs , West Wales and the Valleys | ClickMechanic
Rob F
19th August 2023
Skoda Octavia Brake shoes replacement - rear (all)
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Rob is a Top Man. He knows his stuff and went out of his way to make sure everything was right. Highly recommended.
Reply from Rob:
Many thanks for your review
10th August 2023
Vauxhall Astra Timing belt replacement
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Awful experience overall. Rob replaced the timing belt and started the car out of timing so that car ran rough and stalled hard. Rob said that this would not cause any damage as the car is non interference when in fact it is an interference engine and damage could have been caused .Following this Rob corrected this and once started the car made a horrible whining noise which he tried to play off as the auxiliary belt. Once the aux belt was removed the noise was still there so he said he would return the following day to replace with a new timing kit. The following day came and went with an excuse given for why he couldn't make it. Rob did turn up the day after this and replaced the kit and the noise went away. Rob promised to run a compression test on the car to prove that the miss timed belt hadn't cause any long turn damage. Rob plugged in a computer to the car and said that he would send me the results by email which would also show compression results . Since then Rob has ignored all my attempts to contact him and has not sent the results he promised. My car now emits black smoke when accelerating which wasn't the case before he got his hands in my car and have been told that this may be due to the timing not being correct following it's replacement. All in all a horrible stressful experience from a mechanic who clearly doesn't care about his customer. Read more
9th August 2023
Jaguar XF Battery replacement (vehicles with stop/start system)
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Rob was amazing, quick and friendly. He got a car running after 3 months of having a flat battery and advised what to watch for until all the computer systems were back in sync , he knows his stuff!
Reply from Rob:
Many thanks for your review
9th August 2023
Jaguar E-PACE Brake pads replacement - rear (all)
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Rob was excellent brilliant workmanship really recommend him will be using him all the time from now on
Reply from Rob:
Many thanks for your review
4th August 2023
Volkswagen up! Battery replacement (vehicles without stop/start system)
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Rob was professional and friendly and carried out the work quickly and with no fuss whatsoever
Reply from Rob:
Many thanks for your review
26th July 2023
BMW 3 Series Full Service
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Rob was excellent,great communication,all work was carried out cleanly and well organised!Very happy with the work carried out!
Reply from Rob:
Many thanks for your review
11th July 2023
Volkswagen Golf Wheel bearing replacement - front (passenger side)
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Rob was great, great communication, great work done. Arrived within the allocated timeslot and did a great job.
Reply from Rob:
Many thanks for your review
8th July 2023
Renault Trafic Crankshaft pully has collapsed
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Communication
Turned up early, quick diagnosis and gave advice on best option’s on getting repaired
Reply from Rob:
Hi, I am very sorry you have had a bad experience however I was not the mechanic who diagnosed the job originally, I was actually the one who found and correctly identified the issue. This review maybe justified but your issue is with the mechanic who missed diagnosed the fault and only offered you a partial refund, not myself. I would hope that I gave you a better experience. As you can see from previous reviews left for me i strive to give customers the best experience possible. This review has been posted to the incorrect profile.
Many thanks
Rob
28th June 2023
Vauxhall Astra Timing belt replacement
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Quality
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Communication
Rob arrived on time, was very proffessional and completed the work promptly. Very happy with the site and his work.
Reply from Rob:
Many thanks for your review
25th June 2023
Ford Focus Timing belt replacement
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Definitely recommend Rob and will be using again for future car repairs and maintenance. Arrived on time and completed the work with no issues at all.
Reply from Rob:
Many thanks for you review