Westbourne Motors , Bristol | ClickMechanic
(182 ratings)
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53 years professional experience
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591 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 4 Accredited
- IMI Member
Westbourne Motors , Bristol | ClickMechanic
Westbourne M
7th April 2020
Kia Magentis Brake System Inspection
Overall
Quality
Punctuality
Communication
Firstly money was taken from account beforehand he arrived not as you say after job done
Appreciate that the job was beyond his capabilities but my big beef is the mess from brake fluid into mine, my neighbours dive and my car. I have always been taught that brake fluid once used should NEVER be reused but despite my fluid being available that’s what was done so not happy about that. I did offer drop trays but that was declined
I have already contacted Westbourne
Overall not impressed mechanic did best but limited by equipment
Now paying for it to go to gage and clean up
Reply from Westbourne:
Apologies from us that we were unable to assist further with the fault on your vehicle, Due to our local suppliers not being able to obtain the parts required and the current COVID-19 situation causing many main dealerships to close, specialist parts have been difficult to obtain, We as Westbourne Motors have no jurisdiction on the monies being taken from your account. I would also like to offer our apologies for any fluid being left on your driveway and if you would like to contact myself on 01444 480173, I will arrange for this to be rectified.
Thank you.
Adam
6th April 2020
Honda Jazz Tyre fitting
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Communication
Adam was great very friendly and did an amazing job. Def recommend him to anyone.
Reply from Westbourne:
Thank you for taking the time to review our service, We will be sure to pass on your comments to our technician.
6th April 2020
Peugeot 3008 Crossover Diagnostic Inspection
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Quality
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Communication
Kieran was great turn up on time and got my car up and running first class service
Reply from Westbourne:
Thank you for taking the time to review our service, We will be sure to pass on your comments to our technician.
6th April 2020
Citroen Berlingo Battery replacement (vehicles without stop/start system)
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Communication
Yes very happy,Spot on many thanks. In these Coronavirus times he was excellent .
Reply from Westbourne:
Thank you for taking the time to review our service, We will be sure to pass on your comments to our technician.
6th April 2020
Peugeot 308 SW Car Won't Start Inspection
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Quality
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Communication
I was very impressed with his explanation on my cars faults. The machinic was very helpful.
Reply from Westbourne:
Thank you for taking the time to review or service, We will be sure to pass your feedback on to our technician.
5th April 2020
SEAT Leon Tyre fitting
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Quality
Punctuality
Communication
Very happy, he was very kind and did a great job! Thanks again. Would definitely recommend.
He called before and told me an ETA he would arrive.
Reply from Westbourne:
Thank you for taking the time to review our service, We are delighted you would recommend our services in the future and We will be sure to pass your feedback onto our Technician.
4th April 2020
Vauxhall Zafira Interim Service
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Communication
No. When I tried the car the next day it wouldn’t start. Totally dissatisfied
Reply from Westbourne:
We are sorry to hear that your vehicle has not started this morning, with the nature of the work we had carried out, this was in no relation to the starting aspect of the vehicle.
We have dispatched a technician to assess this for you, Thank you.
3rd April 2020
Citroen Grand C4 Picasso
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Quality
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Communication
Yeah, he was great. Very friendly and helpful.
They had what they needed on the van despite me thinking I needed something else!
Reply from Westbourne:
Thank you for taking the time to review or service, We will be sure to pass your feedback on to our technician.
3rd April 2020
Mercedes-Benz E-Class Coil spring (road spring) replacement - front (both)
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Quality
Punctuality
Communication
Andrew was great, did the work quickly and also pointed out a few problems with my breaks and a track rod. Would highly recommend.
Reply from Westbourne:
Thank you for taking the time to review our service, We are delighted you would recommend our services in the future and We will be sure to pass your feedback onto our Technician.
3rd April 2020
BMW 3 Series Fan belt replacement
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Quality
Punctuality
Communication
Yes, I am very happy with the work carried out, at my own place.
The mechanic was very polite and helpful and, showed me the work he had done and, told me of a possible oil seal replacement, for the future.
I have since taken the car out and, it is a lot quieter and, seems to run smoother.
I would certainly use the services, again. Thank you.
Reply from Westbourne:
Thank you for taking the time to review our service, We will be sure to pass your feedback on to our Technician.
We are ready 24 hours a day, 365 days a year to respond to your call.