Kieran was great - issue was diagnosed incorrectly, by another garage, but Kieran got the problem fixed and saved me about £80 in the process

Yes I have no complaints. What more can I say? He picked my car up and took it away and brought it back job done

Excellent service! The mechanic was on time and conducted the checks in a timely fashion.

Andy, sadly picked a wet miserable day to fit my new brake pads! Not a word of complaint just got on and quickly fixed and reset the sensors. Good job will definitely use again.

The mechanic was fine, However he should not have been sent in the first place if some one had read the comments box on the original email. You should have admitted in the first place that you did not have the capacity to to do the job.
I have since found some one who can do the job.

Yes. Mechanic is friendly and knowledgable.
I'm happy.
I will recommend to my friends.

Brilliant job done. Arrived on time with a courtesy call before hand. Work done in a professional manner.

Very happy in what they have done, but he was unable to resolve the situation

Adam was great. He did a fantastic job. Only criticism is that they didn’t get the jobs lined up and he was 2 hrs late. Not his fault!

Some feedback on my visit today. Nice enough mechanic. Late, but had phone call from his office at 10am to tell me running late.
Arrived spent 15 to 20 min with my car, told me I had spark, fuel air and rotation. Checked my ecu and confirmed what I told him, no codes in the ecu. Suggested i change the crank shaft sensor and if that didn't work i should take car to a mercedes dealer.
To be honest when i contacted you I thought I was in touch with experts regarding my car. Very disappointed that after spending £60 my diagnosis was change crankshaft sensor and if that doesn't work take it too a mercedes dealer.
The air pipe was not broken and that did not solve the problem. And would not have caused the failure to start and the car still does not start.
His feedback that the airpipe was broken and the fault is fixed is not true, that was not the reason and the car still does not start
So in my eyes a total waste of my money, and reading the mechanics update false information.
A very dissatisfied first time customer, who will not be using any of your so called qualified mechanics again.
Mr A Lewis

This feedback already given and entered to the resolution centre, still not had any comment, do I get my money back? Read more