WALLERS AUTOS LTD , London | ClickMechanic

Book WALLERS AUTOS LTD

(14 ratings)

  • 10 years professional experience

  • 66 completed bookings

  • Active since December 2019

Qualifications

  • NVQ Level 3 Qualified

WALLERS AUTOS LTD , London | ClickMechanic

Shams W
WORKING IN PERIVAL JACK AND JACK /WEMBLEY TYRES /AGM MOTORS/ AGA AUTOS/
BRENT AUTOS/ MOBILE MECHANIC/
Jason
24th June 2020
Volkswagen Transporter MOT with collection & delivery
Overall
Quality
Punctuality
Communication

I could be more unhappy with the service by Click Mechanic from start to finish.

Firstly, at the beginning of June I received a text from Click Mechanic stating “Your MOT expires in 29 days, book now to avoid getting caught out…..” So I did book a MOT through Click Mechanic.

Unbeknown to me the government had granted exemptions because of Covid - the following is from the government site “Vehicle owners will be granted a 6-month exemption from MOT testing, enabling them to continue to travel to work where this absolutely cannot be done from home, or shop for necessities”.

So I did not need a MOT for at least 3 months!
I can't believe Click Mechanic did not know about these exemptions and therefore see it as a blatant lie to get money.


My car was then picked up as arranged. After a couple of hours I received a phone call saying that my car had failed and that it would cost just short of £400. I could not afford that so asked for the car to be returned and then 2 hours later received an email saying the repairs needed to pass an MOT would cost £170. A different price.

Suspicions aroused I took the car to a local garage and showed the failed certificate and they then looked and repaired the so-called ‘failures’ for £40. I then took the car to a different place to have MOT and it passed no problems.

People reading this please make up their own minds about this service. I personally think it was a shameless way to do business and will keep passing the word not to use this site.

I feel like I've been scammed.
Read more

Laurence
19th June 2020
Peugeot Expert MOT with collection & delivery
Full Service
CV gaiter
Wheel bearing kit labour
Tyre fitting
Overall
Quality
Punctuality
Communication

Excellent service and communication at all times. Any additional repairs were explained and quoted for before being approved by me. Very friendly and punctual. I have recommended your services to friends and family and colleagues.

Paul
12th June 2020
BMW 3 Series MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication

Good service with excellent communication throughout.

mmmmmmmmmmmmm gggggggggggggggggggggg

Jermaine
11th June 2020
BMW 1 Series Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

The mechanics were polite and friendly. They arrived on time and messaged me before the day of the booking, which was good. No complaints.

Ovidiu
5th June 2020
Smart fortwo Full Service
Overall
Quality
Punctuality
Communication

Quick response and service but not a Smart car specialist.
Not entirely sure of the service received as the car just broke down.

Jeremy
29th May 2020
Mercedes-Benz A-Class MOT with collection & delivery
Headlight Alignment + VAT
CV GAITER LABOUR + VAT
Overall
Quality
Punctuality
Communication

Mechanic was very friendly and the work was fine. I was just a little disappointed with the communication on the booking day. I had a 10am-12pm slot. The mechanic called me at around 11.45 to tell me they'd be late due to a delay, and they'd be at my place by 2pm. Then they texted to say they'd be with me at 1:30. By 2pm, I hadn't heard from anyone, so I called the mechanic and they said they'd be another hour and tried to explain that it was due to an emergency call to help a nurse. We eventually rescheduled for the 9am next morning (which the mechanic was perfectly punctual for this time). I have no problems with being told there's been a delay, especially to help our health workers at this time. However, if the mechanic had been communicative from the beginning, I feel I wouldn't have wasted another 2 hours and we all would have been much happier. The work, however, was fine. And the mechanic seemed like a good guy. Read more

Jeremy
29th May 2020
Volkswagen Golf Full Service
Battery condition check
Overall
Quality
Punctuality
Communication

Friendly, knowledgeable, explained my options for replacement battery. Returned the car promptly. Would happily use again.

Neil
27th May 2020
Kia Stonic Full Service
Overall
Quality
Punctuality
Communication

Sham was very affable and explained what work had been carried out however he was over an hour late for my booking.

Steven
21st May 2020
Audi A4 Avant Clutch replacement
Overall
Quality
Punctuality
Communication

Happy with the work even though the cost went up. I haven’t received my warranty documentation nor an invoice

Jason
12th May 2020
Volkswagen Eos Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Very reasobly priced, great pick up and delivery service would definaley use again without hesitatioin

Reply from WALLERS AUTOS LTD:

We appreciate your kind words and it was pleasure working with yourself.

Thanks
Shams