Csr Autos Mobile Mechanics , Staffordshire | ClickMechanic

Book Samantha

(9 ratings)

  • 14 years professional experience

  • 22 completed bookings

  • Active since September 2019

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified

Csr Autos Mobile Mechanics , Staffordshire | ClickMechanic

Samantha R
Matthew
18th October 2019
BMW 3 Series Coil spring (road spring) replacement - front (both)
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It was convenient, that I didn't have to drive the car to a garage, as one of the front springs had snapped.
But unfortunately during the job that was carried out, the backing plate on the brake got bent out of shape, so I'm now stuck with an awful scraping sound whenever I drive my car.
Reported this to mechanic, but get the impression that they won't be coming out to fix this issue they caused ,as it's already been 7 days since I made the report.

Reply from Samantha:

Sorry about this, coincidentally I have just sent you a text message to see when you are free for me to come back and take another look.
I have damage to my wrist and have had to have a cast on due to tendon damage so have been quiet for the past few days.
My apologies.

Brian
17th October 2019
Vauxhall Vivaro Original call out for handbrake cable, cable is fine, the problem is the calliper, near side rear, handbrake function of the calliper has failed, charged for call out and diagnostics.
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They diagnosed the problem within a few minutes as a stuck hand break leaver which it was. They did not offer to free it off saying that it needed a new caliper. It took me a few minutes to free off the leaver with a little oil and get it working, The rear discs and pads are almost worn out but they neglected to mention this when saying that the caliper was seized so a disappointing experience this time.

Reply from Samantha:

I was originally called out to replace a handbrake cable, when inspecting the vehicle the cable was clearly not broken, the lever on the calliper was stuck in the on position, as if the handbrake was applied, whilst this can be freed off, the wheel was still spinning free even with the lever pulled into the handbrake applied position, this would suggest that the calliper was at fault. Whilst I put down diagnoses on the job sheet, the main part was a call out fee, for travelling to a location for a job that was mis diagnosed by someone else.
Would be interested to know if the calliper is actually functioning, or is the lever just moving freely now.

Also, just to add that the thickness of the brake pads/discs was not relevant to the basic function of the parking brake.
I’m sorry you feel dissatisfied with my work, I pride myself on going the extra mile for my customers.
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Brian
17th October 2019
Land Rover Discovery 3 Diagnostic Inspection
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colin the macanic ved on time he was very polite and very good at his job he had it done and dusted in around 10 minutes and I was more than inpressed with him I will be recomeneding him to all my friends thank you brian m wood

Reply from Samantha:

Thank you Brian, that’s great to hear!

Stuart
16th October 2019
Land Rover Freelander 2 Brake discs and pads replacement - front (both)
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Happy with mechanic, I have reviewed previously presented a follow up review as the front brakes now squeak noticeable at low speeds at junctions and coming to a stop. How can this be resolved?

Craig
16th October 2019
Mitsubishi Outlander Full Service
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Very friendly, slightly later than expected but made sure I was aware he was running behind. Would recommend.

Jefraud
16th October 2019
Audi A3 Diagnostic Inspection
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Ver knowledgeable, very professional, found issue quite quickly. Would definitely recommend.

Roy
4th October 2019
Peugeot 207 Clutch replacement
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Was very good was on time and tidy up as he went along work well even when it starting raining he just kept going

Derek
4th October 2019
Ford Transit Diagnostic Inspection
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Mechanic very friendly and helpful. Gave my son, some good advise for the future. Confirmed quickly that it was the head gasket. Would be very happy for him to do the work to replace the head gasket, at the price quoted but he lives in Leek, which is a fair distance. I would like the work done as quickly as possible next week, at the price quoted and agreed.

Regards

derek graham

Bob
3rd October 2019
Ford Kuga Automatic transmission fluid drain & refill
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Communication

Yes, very good. Excellent communication and job finished in a timely fashion.