Sm Automotive Services Limited , Kent | ClickMechanic

(589 ratings)
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11 years professional experience
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1956 completed bookings
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Active since July 2019
Sm Automotive Services Limited , Kent | ClickMechanic
Steve M
26th June 2020
Volkswagen up! Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Steve was great. Turned up on time. Socially distanced himself got the job done quickly and the car works perfectly!
22nd June 2020
Nissan Micra Full Service
MOT with collection & delivery
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Quality
Punctuality
Communication
Steve arrived on time, completed the service, and took the car to MOT (and bought it back).
21st June 2020
Ford Transit Connect Full Service
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Punctuality
Communication
Steve was very accommodating, and did a sterling job on the van. He gave good advice and I would definitely have him look at my vehicles in the future.
20th June 2020
Vauxhall Corsa Brake discs and pads replacement - front (both)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Very efficient, professional and friendly, great communication with arrival time, carried out repair to a great standard.
18th June 2020
Mercedes-Benz A-Class Battery replacement (vehicles with stop/start system)
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Quality
Punctuality
Communication
An excellent, prompt and friendly service. Steve let me know he was on his way, resolved the problem quickly and it was much less hassle than having to get to a garage.
16th June 2020
Ford Fiesta Thermostat replacement
Overall
Quality
Punctuality
Communication
Mechanic was very friendly and polite, the job was done efficiently within 1-2 hours, but the job cost more As quoted, as I expected he is mechanic he should known that when placing thermostat Required full kit to placed in this case it cost me more. He also advice he found other fault and give me the estimate cost and time to do the job which I found was good.
14th June 2020
DS DS 4 Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
First time using click mechanic. I booked Steve to replace both front discs and pads. Vehicle was originally booked for Friday evening but Steve rung to advise the supplier had only sent one disc/pad so we arranged to have the work done on the following day, supplier issue so not Steve's fault. Steve was going to call to advise a time but I didn't hear anything by Saturday morning so I rung him but could not get through. He rung back to advise he had trouble with his van but it would still be done that day. He later rung to advise the van was still not fixed so we arranged for Sunday morning at 0830, received a text at 0830 to advise he was running half hour late. He arrived at 0900 and work was carried out within approximately 50 minutes. Steve apologised for the trouble and I understand that these issues were out of his control as frustrating as it was, but communication could have been better. He was friendly when he arrived and cracked on soon as he got here. Just a run of bad luck I think. Read more
5th June 2020
BMW X1 Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Steve was great, friendly and efficient ..front brake pads job was in next to no time..would recommend.
5th June 2020
Mercedes-Benz C-Class Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
Excellent job carried out quickly and it felt I was dealing with a very honest mechanic
5th June 2020
Volkswagen Polo Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
Steve was great, very quick and informative. Knew what he was talking about and very friendly.
In our team we have BMW, NISSAN & MAZDA main dealer experience, since being mobile for the last 2 years we also have experience in most other car brands.
Our team of mobile technicians are fully qualified and kept up to date with the latest training programmes, equipment and technology.
At SM AUTOMOTIVE SERVICES our aim is to make your vehicle repair or diagnosis as easy and convenient as possible.