Sm Automotive Services Limited , Kent | ClickMechanic

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(589 ratings)

  • 11 years professional experience

  • 1956 completed bookings

  • Active since July 2019

Sm Automotive Services Limited , Kent | ClickMechanic

Steve M
SM AUTOMOTIVE SERVICES is a mobile service with over 20 years of experience combined with our mobile technicians.
In our team we have BMW, NISSAN & MAZDA main dealer experience, since being mobile for the last 2 years we also have experience in most other car brands.
Our team of mobile technicians are fully qualified and kept up to date with the latest training programmes, equipment and technology.
At SM AUTOMOTIVE SERVICES our aim is to make your vehicle repair or diagnosis as easy and convenient as possible.
Fiona
13th January 2022
Honda Jazz Cancellation during work due to snapped bolt on manifold
Overall
Quality
Punctuality
Communication

Steve was a nice guy but unable to do the work. He charged 100 quid for his labour ( fair enough) but still need to get the job done elsewhere. Click mechanic have 305 quid of my money which needs paying back to me. I'm currently 400 down and still need the work doing. Feeling pretty low about this right now.

Amy
11th January 2022
Nissan Juke Diesel injector replacement (one)
Overall
Quality
Punctuality
Communication

Steve was great, very knowledgeable and helpful. Even sorted my tyres out for me.
Definitely recommend.

Julie
10th January 2022
MINI Mini Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Excellent service from Steve, he called to say he was on his way, arrived at start of time slot and carried out battery change promptly. Polite and friendly and would definitely recommend and use again

Kathryn
3rd January 2022
Porsche Cayman Battery replacement (vehicles without stop/start system)
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Steve was excellent! Friendly polite and knowledgable. I’m very happy with the work carried out. My car is now running beautifully.
Thank you

Sean
28th December 2021
Volkswagen Golf MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Steve was awesome...polite and will be doing further work required ....prompt and efficient

John
16th December 2021
Hyundai i20 Clutch replacement
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Quality
Punctuality
Communication

Steve was brilliant, courteous and carried out the work efficiently, definitely use his services again.

Tony
16th December 2021
Land Rover Range Rover Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication

Steve was vey professional did my job perfectly. I fully recommend clickmechanic.
Thanks Steve

Dave
14th December 2021
Citroen Relay Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Very happy with service
professional & knowledgeable
Excellent attitude
Proceeded as requested.

Mirza
14th December 2021
Honda Insight MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

My car MOT had expired and my usual garage was fully booked up for a week.
Needing a mot and service at short notice I turned to click mechanic.
I was able to book an appointment for the following day.
Steve was late but he did let me know he was running late.
He did the service outside my house and then took my test for an mot.
Unfortunately the mot failed and he simply brought the car straight back to me without any attempt to resolve the reasons for the mot failure (the reasons for failure were small - bad lightbulbs and anti roll bar).
Whenever I have used a physical garage and my mot has failed, then I get a call and get told the reason for failure and a quote to fix the issues on the same day after which I get a free retest.

Using click mechanic, I simply got my car returned to me. With a promise to provide a quote to fix the issues,
after which I never heard from the Steve again.
I was forced to take my car to a different garage, pay for the repairs and then pay for another MOT after the issues were resolved.
I would never use click mechanic again and always stick with a brick and mortar garage.
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Antony
30th November 2021
Toyota Yaris Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Steve was brilliant.Really helpfull and on time.Will use next time i need a mechanic,service,breakdown etc.