(120 ratings)
5 years professional experience
328 completed bookings
Active since June 2019
James is an excellent mechanic with a friendly manner. Sorted the problem out and showed me the fault on the affected component
James arrived prompley at the agreed time to replace the starter motor,he explained how the starter motor works and what was causing the problem,unfourtunatley the part in the box was the wrong one,he said this wasn't a problem,his supplier had another in stock and he would go and collect it and return to finsh the job.whilst on his way to the suppliers ,they called to say that they had checked inside the box but that too was the wrong one,but could get him one the following day.James was fully booked the following day,but offered to return on the Friday, I explained that I needed my car early that morning,so james offered to return at 7am which he did and completed the job. James was polite and kept me informed throughout ,after just having received appalling customer service from a different company on an unrelated issue, that little extra mile that James went made all the difference. I would recommened and definatley use again. Read more
Excellent - I had initially misdiagnosed the problem so was great that he went above and beyond to diagnose and fix the next day. Clearly communicated and explained the work he was doing.
Would 100% recommend.
James was friendly and I am very happy with work carried out on time and straight to the job in hand and finish in good time.
James was professional, friendly and competent. He kept me informed how the job was going .
Very happy with the service and would definitely give hime further work.
Thank you.
James was great. Quick and effective with good communication. Will definitely use him again.
James had part delivery issue, outside his control, but kept well informed with updates. Rearranged time to suit us, when part arrived, with no problem and tidy work carried out & promptly. Would recommend.
Yes, friendly and informative. Very happy with the work. My car needed extra work and this was communicated very effectively.
Yes happy with his personality, was a bit annoyed he rang be in the morning to tell be the part had not arrived so he would not get to me until later that day
, as I say annoyed as I had made arrangements for the rest of the day , so had to rearrange the rest of my day and evening, had no problem with the way his carried out the replacement of the alternator
Would definitely recommend James, very helpful. Very happy with the work carried out.