Automann Ltd. , Gloucestershire | ClickMechanic

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(162 ratings)

  • 25 years professional experience

  • 358 completed bookings

  • Active since July 2018

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

Automann Ltd. , Gloucestershire | ClickMechanic

Steve M
I began my career well over 20 years ago and served my time & completed my apprenticeship with Subaru/Izuzu & later Fiat who were all part of same franchise in the South West, I was here for around 4 years. I work with a wide range of vehicles, including cars, vans and HGVs. I started being a mobile mechanic in my spare time a couple of years ago, as a hobby in addition to my full time job. I cover the SW of England and I cater for pretty much all makes/model of vehicle & mot repairs (I do not currently have the capacity to take on repairs such as clutches and gear boxes).
George
22nd June 2020
Ford Focus Brake pads replacement - front (all)
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Quality
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Communication

Very quick and professional. Friendly mechanic. Good job done. Very happy with the work carried out.

Daniel
22nd June 2020
Citroen C3 Full Service
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Communication

More than happy with the work carried out on my Full Service. Steve was great guided me through each step he was carrying out.

Christine
21st June 2020
Nissan Qashqai Full Service
MOT with collection & delivery
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Quality
Punctuality
Communication

Steve messaged on the day to confirm when he would arrive (within the time slot allocated). Arrived on time. Advised what his plan was and what time he would be taking my car to the garage for some of the service work and the MOT.
He had a slight concern about tyre tread but we agreed an action plan before he took the car for the MOT.
Knowledgeable, and friendly. Would definitely use Steve again. Given how busy all our lives are its so much better than having to hang around a garage for a couple of hours!

David
19th June 2020
Dacia Logan MCV Brake discs and pads replacement - front (both)
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Communication

Steve did a great job under somewhat trying circumstances - showery rain and having to go some miles to get a part that had been supplied in error. Suitable impressed. Many thanks.

Piotr
18th June 2020
Ford Mondeo Premium Pre-purchase Inspection
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Communication

I was looking for a new car, and found one quite far away from me. I've booked pre-purchase inspection through clickmechanic. Steve went over and did it for me. His inspection and report was very accurate. I ended up buying that car and I'm very happy with my purchase. Can't thank you enough Steve

Lizzie
17th June 2020
Volkswagen Crafter Standard Pre-purchase Inspection
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Steve was great at communication and incredibly helpful. I am very happy with the work carried out and greatful to the photos he took for us of the vechile.

Gary
16th June 2020
Vauxhall Astra Engine oil & filter replacement
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Communication

Steve was great! Punctual, efficient and friendly😀👍🏻. The work was carried out quickly and to a high standard.

Steve
13th June 2020
Citroen C4 MOT with collection & delivery
Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication

First time using Clickmechanic for me. Steve accepted my booking to replace front and rear brake pads and discs and MOT.

Steve completed the front brakes, but couldn't do the rear because he didn't have the correct tool. Said he would come back the Monday. However he invoiced me for the full amount

2 hours after he was due on the Monday he text to say he would have to cancel because he had broken down.(things happen, no problem) I then had to chase him to confirm when he would return, hoping Wednesday/Thursday. Then it was Friday, but his van suddenly needed an MOT. Then get a message to say he'd had a bad day the Friday and couldn't make it.
It was apparent then that he was carrying out other work without completing my job. It was obvious his intention was to try and squeeze me in around jobs. I said I just wanted a refund for the work not carried out. No problem he said. The refund then became an issue. Problems with the bank etc. Just one excuse after another. Clickmechanic have had to refund the money on his behalf.

I'm not questioning Steve's quality of work. My issue was his reliability, or lack of it. I was having excuses every day. If you can get Steve to do the job I'm sure he's a great mechanic. He won't get any further work from me though unfortunately.
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Josh
12th June 2020
Peugeot 208 Brake discs and pads replacement - front (both)
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Communication

Steve was great, arrived on time and sorted out the job fast and efficiently. Steve was very nice and went above and beyond when asked questions.

Catherine
11th June 2020
Citroen C1 Basic Pre-purchase Inspection
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Punctuality
Communication

Pun ctual, professional and friendly. Very satisfied with the service. He was very knowledgeable and nothing was too much trouble. Very courteous and polite and carried out his work efficiently and thoroughly.