Automann Ltd. , Gloucestershire | ClickMechanic
(162 ratings)
-
25 years professional experience
-
358 completed bookings
-
Active since July 2018
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Automann Ltd. , Gloucestershire | ClickMechanic
Steve M
22nd June 2020
Ford Focus Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Very quick and professional. Friendly mechanic. Good job done. Very happy with the work carried out.
22nd June 2020
Citroen C3 Full Service
Overall
Quality
Punctuality
Communication
More than happy with the work carried out on my Full Service. Steve was great guided me through each step he was carrying out.
21st June 2020
Nissan Qashqai Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Steve messaged on the day to confirm when he would arrive (within the time slot allocated). Arrived on time. Advised what his plan was and what time he would be taking my car to the garage for some of the service work and the MOT.
He had a slight concern about tyre tread but we agreed an action plan before he took the car for the MOT.
Knowledgeable, and friendly. Would definitely use Steve again. Given how busy all our lives are its so much better than having to hang around a garage for a couple of hours!
19th June 2020
Dacia Logan MCV Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Steve did a great job under somewhat trying circumstances - showery rain and having to go some miles to get a part that had been supplied in error. Suitable impressed. Many thanks.
18th June 2020
Ford Mondeo Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I was looking for a new car, and found one quite far away from me. I've booked pre-purchase inspection through clickmechanic. Steve went over and did it for me. His inspection and report was very accurate. I ended up buying that car and I'm very happy with my purchase. Can't thank you enough Steve
17th June 2020
Volkswagen Crafter Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Steve was great at communication and incredibly helpful. I am very happy with the work carried out and greatful to the photos he took for us of the vechile.
16th June 2020
Vauxhall Astra Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Steve was great! Punctual, efficient and friendly😀👍🏻. The work was carried out quickly and to a high standard.
13th June 2020
Citroen C4 MOT with collection & delivery
Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
First time using Clickmechanic for me. Steve accepted my booking to replace front and rear brake pads and discs and MOT.
Steve completed the front brakes, but couldn't do the rear because he didn't have the correct tool. Said he would come back the Monday. However he invoiced me for the full amount
2 hours after he was due on the Monday he text to say he would have to cancel because he had broken down.(things happen, no problem) I then had to chase him to confirm when he would return, hoping Wednesday/Thursday. Then it was Friday, but his van suddenly needed an MOT. Then get a message to say he'd had a bad day the Friday and couldn't make it.
It was apparent then that he was carrying out other work without completing my job. It was obvious his intention was to try and squeeze me in around jobs. I said I just wanted a refund for the work not carried out. No problem he said. The refund then became an issue. Problems with the bank etc. Just one excuse after another. Clickmechanic have had to refund the money on his behalf.
I'm not questioning Steve's quality of work. My issue was his reliability, or lack of it. I was having excuses every day. If you can get Steve to do the job I'm sure he's a great mechanic. He won't get any further work from me though unfortunately.
Read more
12th June 2020
Peugeot 208 Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Steve was great, arrived on time and sorted out the job fast and efficiently. Steve was very nice and went above and beyond when asked questions.
11th June 2020
Citroen C1 Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Pun ctual, professional and friendly. Very satisfied with the service. He was very knowledgeable and nothing was too much trouble. Very courteous and polite and carried out his work efficiently and thoroughly.