Mohammed completed the work in a professional and competent manner after we agreed on the work required.
I wound use Mohammed again as he was polite and a tidy worker.

Mohammamed was friendly, knew what he was talking about and filled me with confidence about what to do next. I would definelty use him again.

Mohammed was very polite. Good with communication. And done a really good job on servicing my car. I would happily use him again in future and I would definitely recommend to anyone else. Good job mohammed and thanks again.

Mohammed arranged an earlier appointment time than booked, the brake pads were replaced very quickly and a test drive followed, nice chap who communicated with me at all stages, would recommend him to anyone, well done.

I have used Click Mechanic 3 times before to do a pre-purchase inspection and was pleased with the results and had no need to complain. So you can see from that that I am just complaining for the sake of it. I really wish this mechanic had not accepted my booking. The point of the inspection was to allow me to decide to buy the car or not as I could not visit it myself at the time. But the poor report, illogical scoring and the lack of clarifications and communication from this mechanic means I cannot do this !

He paid no attention to the particular issues I asked him to check (highlighted on the booking form, text message and e-mails), was hard to get hold of and didn’t answer my e-mail after the booking to clarify issues in his report. On top of this he gave a bad impression from the start, asking me several times (including on the morning of the inspection) for the address / phone number where the car was (when I had provided it by text message / email and it was also added by yourselves to the booking request). On the report he gave the car a score of 16/100, when I asked him why it was so low, he said he didn’t know what I was referring to with this number !!?? But it is on his report ! And 95 % of issues were found to be in good condition on the car, so how can he give it a total of 16 / 100 ? So what’s the purpose of this score if he doesn’t even know it’s meaning ? What am I to deduce from that , that the car is a complete wreck ? He also put a photo of the front brake pads, but said their condition was good on his report, so why is there a photo of them ? He didn’t confirm to either me or the car owner when he was going until just before the booking (even though I asked him to), and only did when being chased up by me.

The owner said he arrived at the last minute, spent the whole time there on his phone, and only took the car on a 5 minute drive at low speed. But on this drive he was able to deduce the car needs new rear wheel bearings !?

The last person I used with Click Mechanic was excellent, and even called me when I was abraod to give me further information. I asked that this mechanic today pay attention to whether there were any warning lights on the dashboard (ie for ABS or parking sensors), asked if there was any misting on double glazed front windows, asked to check sat nav display was OK, simple things that would have taken seconds. I got no answer to any of these questions ! Instead he said ‘Dash screen faulty not clearly displaying’ . What does that mean ? He said the air con ‘was not cold enough’ (it was 32 C when he did the check on 26/07/18), so how does that information help me ? I have no idea if it just needs re-gassed or if there is something more serious wrong with it !

I really am very annoyed with this inspection and the lazy attitude of this mechanic who thinks nothing of asking you 3 times for the same information. I had to enter a postcode 2 miles away on the booking to make it work for some reason. I also added the correct one with an explanation on the booking, and also explained this by text to him the evening the booking was made. An hour before the booking he asked me ‘what is the postcode’ ? And what is the owners phone number and details, even thought this was given in the booking by me, and again by me in the text message I already mentioned ! This is really just not professional of him !

So in summary he didn’t seem to understand how the Inspection report worked (points out of 100), he didn’t pay any specific attention to the issues I asked him to check, he didn’t reply to my e-mail asking for clarification of things on his report, and his poor customer service (ie asking the same things several times), and the fact I will have to go and check the car myself now in order to be able to decide whether I still want it ! Making the inspection itself fairly pointless ! Read more

Excellent service - gave an accurate arrival time and carried out the work with minimal disruption to my day - and cheaper than nearest main chain garage

Mohamed was polite, very polite and very friendly. His work was immaculate.

Mohammed comes across as helpful, respectful, and knowledgeable. Very pleased with the service last week and the new pads fitted today.

My mechanic had to replace the auxiliary belt of Peugeot 307. He was good and completed the task quickly and efficiently

Mohammed was friendly, helpful and informative !! All around nice guy!! Gave good advice