Me , South Yorkshire | ClickMechanic

(1724 ratings)
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8 years professional experience
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5155 completed bookings
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Active since May 2014
Qualifications
- NVQ Level 3 Qualified
- ATA Level 4 Accredited
- IMI Member
- Diagnostic Technician
- Hybrid vehicles trained
Me , South Yorkshire | ClickMechanic
Maz K
18th January 2019
Suzuki Swift Premium Pre-purchase Inspection
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Max was brilliant. I called him before the inspection and he was both understanding and knowledge. He arrived on time and did a full and proper inspection. Highly recommend Maz. His communication after the inspection was thorough and he give me his honest opinion about the car. Thanks Maz.
17th January 2019
Mazda Mazda2 Standard Pre-purchase Inspection
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Maz did a really good job. I didn't attend with him whilst he did the inspection however the feedback was great and was very happy with results from it. I then spoke to him later and he answers all my questions that I asked honestly. He sounded very polite and professional. Well worth paying for.
16th January 2019
Renault Clio Brake discs and pads replacement - front (both)
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Maz was brilliant. He let me know in plenty of time when he was going to arrive. He was friendly and completed the work promptly even in the pouring rain. I would definitely recommend him and use him again.
16th January 2019
Vauxhall Vivaro Brake discs and pads replacement - front (both)
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Attended at my address promptly, changed my brake disks and pads within an hour. Very nice guy, knows his job and was very clear and polite- I’ll certainly use this service again requesting Maz!
15th January 2019
Citroen C5 Car Won't Start Inspection
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He was friendly helpful and knowledgeable;- I could probably have got a battery a bit cheaper if I shopped around but it looks good quality has a good guarantee and was fitted quickly I’d recommend him and the click mechanic website
12th January 2019
Nissan Juke Battery replacement (vehicles with start/stop system)
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Maz was very efficient and carried out repair promptly. I was very satisfied with service.
Infact the whole service from ringi g up to have problem diagnosed right through to booking mechanic was fantastic. Super service
10th January 2019
Mercedes-Benz Sprinter Standard Pre-purchase Inspection
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Maz was excellent, very quick and professional. Was friendly and genuine over the phone with his advice and opinion. Thanks again :)
9th January 2019
Peugeot 308 Diagnostic Inspection
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I was deeply unhappy with both the mechanics attitude , who refused to answer questions anmd I felt dealt with me in a very offhand way , also his punctuality it was supposed to be from 8am to 10am , he turned up at 10.30am . Also price we gave mne a cost of about £340 to replace the thermostat , I have since enquired with the main dealer who offered to collect the car anmd fix the thermostat for arounmd £250.
Reply from Maz:
I genuinely felt sorry for this customer as he was quite old. I was trying to explain in a simple way for him to understand I hope he comes across a person who is not so genuine then he may understand.
I arrived at 10am but took around 15 minutes finding his flat that was not clearly addressed.
Normally customers enter a mobile were I can keep them updated but because only a land line number, could not give sms updates with eta.
I don't believe dealer quoted £250 as the part on trade is nearly that much.
Customer clearly misunderstood me.
Vehicle was parked on a disability parking spot... I did not expect this from a person in such condition.
Overall not happy as I tried to be helpful as I could and have alot of respect for these type of people and always will, but honestly very upset to hear he thought of me in this way...
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5th January 2019
Mitsubishi Colt Cabriolet Diagnostic Inspection
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Explained what the problem was and answered all my questions. Although he was delayed arriving he did contact me to let me know what was happening which I appreciated. Polite chap.
3rd January 2019
Mercedes-Benz CLK Brake discs and pads replacement - front (both)
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Maz was a nice guy, and is probably a good mechanic for basic jobs. However he was unable to replace my brake discs due to stripping of the retaining screw (which i know nothing about). A standard garage would have the equipment to overcome this problem, however as a mobile mechanic unable to take my old discs off. If it had ended their i would not have any issues, however i was not allowed a refund from clickmechanic and was told i still had to pay labour and a parts surcharge even if Maz returned my car to its previous condition. This would have cost me over £60 to have a mobile mechanic come to my car and essentially tell me he didn't have the tools to do the job. When i contacted clickmechanic they advised that Maz may as well replace the pads as i will be charged the labour for it anyway, and that i would have to sort out the discs myself. So i have now payed £100 for new pads and still have to replace the discs (which was the whole reason i booked in the first place). I used clickmechnic as i thought it would be easy, professional, reasonably priced and less hassle. That could not be further from the truth. In the future i will be paying a little extra and going to a reputable garage. Mobile mechanics that cannot complete jobs because of the lack of tooling, then will not return the car to its original state without a crazy fee is a joke. Either do the job for the agreed price, or if you cant do the job thats fine, i will book with garage, dont hit me with a bill for half a job and tell me to sort the rest out myself. Read more
Reply from Maz:
Thank you for your review just for everyone's information this job is a very simple job as you can see from the jobs I have done previously I could probably do this with my eyes closed, I actually mean that.
Here there was complication here someone previously attempted this job and rounded the screws and left a peice of broken screw in the hole. Now I can very easily remove this still, however because it is an old vehicle there is a risk of damaging the wheel hub. Now if you are not prepared to pay for a new hub then I am not prepared to take the risk because I do not want to pay for a new wheel hub.
Normaly customers understand and be prepared to pay for further work required then I make sure parts that other mechanics can't remove are removed.
In the end was advised to replace just pads and returned other parts with no charge to customer.
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