D.K Automotive , Cornwall | ClickMechanic

(67 ratings)
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34 years professional experience
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180 completed bookings
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Active since May 2014
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
D.K Automotive , Cornwall | ClickMechanic
Dean M
24th March 2023
Audi A3 Full Service
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Quality
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Communication
I booked a Full service and asked if my car could be returned in time to pick up my son from nursery. I was impressed that it was back much sooner and that Dean called to let me know the update.
24th March 2023
Vauxhall Corsa Brake pads replacement - rear (all)
Full Service
Suspension strut top mounting replacement - front (passenger side)
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Quality
Punctuality
Communication
A very straightforward, no fuss process. The carrier arrived on time, left his car on our drive and took mine to Dean, who got on with it and finished within the estimated time frame. The email that arrived when the job was done was instructive, noting that my front tires are close to the legal limit. Would be happy to go with Dean again, he seems like a steady pair of hands!
24th March 2023
Suzuki Alto Standard Pre-purchase Inspection
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Quality
Punctuality
Communication
Never met Dean did not have to he went to garage I am considering buying car from. Did the inspection I asked for. Included me contacting him to pay extra special attention to 1 item on the car. This he did. Sent 1 email after recieving report asking him to expand on a comment on the report . This he did. I would highly recommend that because car buying is such are rare thing for Joe public to do. They should get a unbiased report. Many thanks Dean .
22nd March 2023
Honda Jazz Brake discs and pads replacement - rear (both)
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Quality
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Communication
Customer service was great, everything stright forward with booking ,paying and work carried out professionally. Will definitely use this Click again and was more than happy with Dean.
18th March 2023
Nissan Note Clutch replacement
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Punctuality
Communication
Dean was amazing, A* customer service from the start, he even collected my vehicle early due to a breakdown and communication was excellent.
Planned work was completed faultlessly and my car feels like new
- I will highly recommend Dean to everyone 5***
16th March 2023
Mercedes-Benz M-Class Interim Service
MOT with collection & delivery
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Punctuality
Communication
I didn't meet him, only the carrier. No really, I didn't meet him. Stupid algorithm - your customers don't always meet your mechanics.
28th February 2023
Nissan Qashqai Brake pads replacement - front (all)
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Quality
Punctuality
Communication
Poor guy was having a bad Monday and my brakes didn’t help but he managed to get them done for me and I’m very grateful
24th February 2023
Audi A3 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Great service,,, picked car up at was back at the end of the day, very friendly and helpful
6th February 2023
Renault Modus Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Dean was running late but was courteous enough to call and tell us he would be. There are so many roadworks in our local area I would have been amazed if he had arrived on time.
He carried out the work very swiftly (new battery supplied and fitted).
21st December 2022
Citroen Dispatch Water pump replacement
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Quality
Punctuality
Communication
Dean was great turned up on time and dropped it back on time , very happy with the standard of work.
I have also worked for vauxhall main dealer.
I'm an MOT tester on class 4,5 and 7 vehicles with 16 years testing experience.
The bulk of my experience has been on a self employed basis working on most makes and model of vehicle.
I have also worked on heavy plant machinery and fishing boats.