Expert Motors , West Midlands | ClickMechanic
(197 ratings)
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9 years professional experience
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494 completed bookings
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Active since May 2014
Qualifications
- NVQ Level 1 Qualified
- Honda Diagnostic Technician
- NVQ Level 3 Qualified
- NVQ Level 2 Qualified
Expert Motors , West Midlands | ClickMechanic
Anthony P
25th July 2017
Vauxhall/Opel Astra-J Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Anthony was very informative and pinpointed areas of concern on the inspection.
He communicated well and answered all my questions, when asked.
Reply from Anthony:
Thank you for your review.we are always after constructive criticism how do you feel we could've improved our punctuality rating?
21st July 2017
Fiat Grande Punto Full Service
Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication
Anthony was very helpful and did a neat and tidy job just left him to it
21st July 2017
Honda Prelude Engine only replacement
Timing belt change
Cv gaiter inner nsf
Overall
Quality
Punctuality
Communication
1st day was on time good communication, unfortunately they did not finish it within the 6-7 hours so had to come back next day but came at 12pm and stayed until 7pm and still did not finish it. Wednesday they did not show at all as advised will come in afternoon. And thursday they finished it but exhaust manifold is now blowing and they charged me 140 pounds to put a cam belt and hyrdaulic fluid which i felt was very expensive considering the engine was already out.
Reply from Anthony:
Hi. We're sorry it took longer that you expected to change your engine but the 6hour is a guide book time and it is based on a brand new car at a main dealer and only used as a pricing guide,espically as your classic car is older than most of our team there were bound to be delays there were just more than expected. You were not charge 140 for just a cam belt change this also included a cv gaiter which I believe would be broken down in the invoice. As for the blowing gasket this is because it is a second hand part off the old engine and simply needs a new one fitting.
15th July 2017
Jaguar XF Major Service
Fuel filter replacement
Overall
Quality
Punctuality
Communication
A new experience and very satisfied with the work carried out. This was a short notice booking (the day before) and as a result they could not get a pollen filter in time. To their credit they returned a week later to fit this and reset the service indicator. A good job done
14th July 2017
Fiat 500/500C Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
I was told by the garage that was selling the car the team of men were professional and efficient
The report was sent via email which was very detailed. My only suggestion would be to send a text when all done and email sent. Easier to see texts than emails
14th July 2017
Peugeot 207 Clutch master cylinder replacement
Overall
Quality
Punctuality
Communication
Brilliant all round, cheers lads.
13th July 2017
Mercedes-Benz SLK Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Really good. Very happy with the service. Very detailed report provided and also called me to go over the inspection in detail and to let me ask any specific questions we might have.
6th July 2017
Chevrolet Matiz/Spark Clutch release cable replacement
Clutch replacement
Overall
Quality
Punctuality
Communication
Anthony was knowledgable, came on time, but unfortunately after having my car repaired, 2 days later the same problem came back, I have contacted him and ClickMechanic about the issue which now is costing me more money than was supposed to, and I am still waiting to be sorted.
If the problem will be sorted sooner than later I will change my review but at this point I am beyond dissappointed and would not use ClickMechanic again.
5th July 2017
Ford Galaxy Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Anthony the mechanic was great he was nice polite and honest and professional got the car sorted straight away and was spot on diagnosing the problem with the battery. Will definitely recommend to friends and family.
30th June 2017
Volkswagen Caddy/Caddy Maxi Major Service
Overall
Quality
Punctuality
Communication
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