Very friendly and professional, good communication and service. Resolved my DPF issue thank you so much.

Jordan came out within the designated time frame, super friendly snf did exactly what he needed to do. Full of advice and made a stressful time feel better. Superb job, really impressed.

Very happy with his commitment to finding the cause of the problem. Very motivated as nothing was too much trouble. It beta challenge but got there in the end.

Jordan was due to carry out a diagnostic leak inspection, with a view to confirming the suspicions of my lodger (who is a very knowledgeable car repair enthusiast and had looked at my car, but who suggested a professional second opinion to ensure work needed was done). Jordan turned up on time, but instead of ringing the door bell, he rang my phone (which was on silent as I was working) then messaged on Click to say he'd turned up but nobody answered (which I saw later). When he rang the door bell I answered immediately! He then carried out the agreed diagnostic and offered a report. At this point I was pleased. However, when I received his report it was impossible to understand, so I requested a quote. He quoted extortionately, so I ran this by my lodger. My lodger advised the quote was unreasonable for the work, and that Jordan had added work already done by my lodger to the quotation. So I went to Click to seek out an alternate mechanic. At this point, Click (or the alternate mechanic) noticed Jordan's quote included parts that my car doesn't have (he stated a part was needed that is only found on Four Wheel Drive vehicles, not Ford Fiestas like mine). Perhaps Jordan was hoping I would go ahead without seeking an additional quote or advice, so he could make an unreasonable amount of money by defrauding Click and I? In any case, I was having another car mended by a different Click Mechanic a few days later. He took a brief look at the Fiesta free of charge, and advised he agreed with my lodger but not Jordan. I went back to the messaging and Jordan replied in a way that looked like a reply from Click Mechanic customer services (not using his name, and referring to himself in third person). I noticed this straight away as Click's system tagged the reply as from Jordan. I asked Click and Jordan to refund the misdiagnosis and Jordan refused a refund and then the quote with the unreasonable work suddenly disappeared (a day early as it does not expire until tomorrow) - has Jordan removed the quote from the Click system (possibly hoping to remove evidence)? I re-uploaded it as I had kept a screenshot of Jordan's quote. Jordan refused a refund and stopped replying. Click Mechanic are fantastic. I highly recommend them. Just be very careful with which mechanic you choose. Read more

Spot on. Just what I needed to know and I feel secure about the vehicle. Thank you.

Jordan was very informative and very good at his work!very happy with work carried out!

They were brilliantly helpful. Unfortunately the issue could not be solved as a leak was discovered, but they were very informative and discounted the total fee to account for that. Would happily have them for future work.

Jordan was amazing, explained every problem and solution well so i understand what needed doing.

Very friendly and efficient. Fixed the windscreen washer motor no problem. Very happy with the work

He was friendly and knowledgeable. Identified the problem quickly. I don't seem to be able to submit this