Steve Jones Diagnostics , Warwickshire | ClickMechanic
(9 ratings)
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15 years professional experience
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16 completed bookings
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Active since April 2025
Qualifications
- City & Guilds Level 3 Qualified
- IRTEC Accredited / Qualified Technician Accredited
Steve Jones Diagnostics , Warwickshire | ClickMechanic
Steve J
12th June 2025
Kia Picanto Inspection of timing chain and auxiliary belt. No vanos faults no dtc's. AA having his pants down
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Amazing service, on time and made me feel so comfortable. Saved me so much money!! Thank you Steve. He’s a top tier mechanic, you’re in safe capable hands!
9th June 2025
Audi A6 Saloon Diagnostic Inspection, replace starter relay, further investigation into non starting issue. Tested original relay, working fine. Customer is going to get auto electrician in.
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Hello my name is Dave I am Steve's dad. it is my car that's the subject here. I had a starting problem with my Audi a 6 I paid £77 for a mechanic to give me a diagnosis and quote for the work. He came and was obviously not familiar with electric s he messed about for an hour and then said he would go away and do some homework on the car from the internet. Next he phoned and said it was worth trying a relay .he quoted £87 to supply and fit a relay . He came over two days late and swapped the relay for one the same in my fusebox it's not the relay so a new one wasn't fitted . My son went to pay the bill and you wanted £95 because it was short notice when it obviously wasn't. He said ok just to get things going . Next the mechanic said he would come back and change a crank sensor to see if that was the problem. My son paid another bill of £77 and we still don't know what it is that's nearly £160 to be back where I started would you be happy? I certainly am not so don't expect any gold stars .at least you should find out if the man you send is capable of the job. I will not be recommending your company to any of my family or friends. Read more
Reply from Steve:
Hello Dave,
I would like to respond to some of the things you've mentioned about my service to you. To start with I would like to explain we get 0.9 of an hour for a diagnosis. Which in minutes is 54 mins.
On my first visit, you explained how it had been jump started incorrectly by mixing the live and negative the wrong way round. Also you had 3 batteries that were all flat you had a battery that was half decent but no where near enough to start the car. I used my battery analizer with print out to check your batteries, NO CHARGE TO YOU. I then carried out a diagnostic on your car and you took photos of 3 screens of faults.
You changed the starter motor with no difference. You was quite insistent on changing the starter relay.
So I said I'd get a relay and come back. I messaged you Wednesday to say i had purchased the relay and you didn't reply till Friday morning you had raised a new request specifically to replace the relay. I got there Friday afternoon to find you had disconnected your battery in the boot and the boot had been shut. So there i am crawling through the back seats to connect jjmp leads to a battery outside the car. Remember this is a 54min call out. We tried the relay as you requested and still no start. I didn't charge you for the relay and click mechanic was good enough to knock the £10 late response fee because I was also late. You then asked whether it would be a good time to get a auto electrician in I agreed.
And if click mechanic is so expensive you have the option to take it to a garage any time you like
Regards steve jones
Read more
28th May 2025
Nissan Qashqai Timing belt & water pump replacement
Brake discs and pads replacement - rear (both)
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Steve was everything you would want in a mechanic punctual, polite, had in depth knowledge, offered advice etc
Can highly recommend
26th May 2025
Jaguar XF Brake pads replacement - rear (all)
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Steve was a lovely gentleman. He provided an excellent service.
Great work, 5stars ⭐️⭐️⭐️⭐️⭐️
23rd May 2025
Peugeot 5008 SUV Diagnostic Inspection
Drain coolant, refill with detergent run engine and drain refill with correct coolant mix
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Steve is a very professional and friendly mechanic. Highly recomended !! He did exactly what he needed to do.
Only the price was a bit high.
20th May 2025
Ford Focus Timing belt replacement
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Steve was great! Very communicative and helpful. Ran in to a small set back but managed the to resolve it timely and at no additional charge
18th May 2025
Ford Transit Shock absorbers replacement - rear (pair)
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Excellent service, got the part that Ford couldn't source for 2 weeks, fitted at convenient time for us.
13th May 2025
Citroen C4 Picasso Timing belt replacement
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Steve is a really nice guy, great mechanic and incredibly punctual. He did a grand job and gave me good aftercare advice.
10th May 2025
Vauxhall Astra Starter motor replacement
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Everything was perfect , the mechanic was very skilled and experienced , very nice and explained everything to me .
Technician for fagan and whalley for 5 yres
Car technician for 5 yrs working on all makes
And models carrying out repairs from servicing
Clutch, head gaskets, suspension and brakes.
Completing diagnostics to assess issues.