Everything was easy and smooth. The mechanic was friendly and professional, arrived on time, got the job done efficiently, and delivered the car back on time. I was kept informed throughout the process. Very happy with the service!

Excellent service from Otto’s. Friendly, efficient and helpful. Would definitely recommend.

Very good, punctual and reliable, kept me updated the whole time, work done promptly

Friendly mechanic who picked up my car. Came back, had been serviced and MOT. No problems.

Excellent, collected car & returned as agreed.
Work carried out to high standard.

All work was carried out with strong communication. Very easy company to deal with and very flexible of the logistics of getting the car into the garage. A pleasure.

Florin of Otto's Automotive in Avonmouth was very proactive keeping me updated and explaining the work they carried out to make sure the car was safe and roadworthy to pass its MOT. The garage is very considerate and understands that customers want a clear picture of what needs doing and why.
I highly recommend this garage for their customer care and professionalism .
Thanks
Simon
Newport S. Wales

Gabriel was amazing, first class service. Very polite, friendly and communicated thoroughly throughout the works carried out on our Mercedes.
He also sent videos of the turbochsrger repair daily and nothing was too much trouble.
Would highly recommend Gabriel and his team and would definitely use their services again.

The guys where brilliant, communication was great. All done within 3 hours.

Can't fault it 👌

Friendly and punctual but communication regarding faults was misleading over the phone and they were unable to fix all the faults themselves