S.H. AUTOS , Tyne and Wear | ClickMechanic
(197 ratings)
-
22 years professional experience
-
515 completed bookings
-
Active since October 2024
Qualifications
- City & Guilds Level 2 Qualified
S.H. AUTOS , Tyne and Wear | ClickMechanic
Stephen H
4th April 2026
Ford Focus Timing belt replacement
Overall
Quality
Punctuality
Communication
Stephen was an incredibly professional and efficient mechanic, reached my house as per schedule, did a very clean and effective job and also gave me some handy tips for future. I am very happy with the work.
Will definitely recommend Stephen and clickmechanic to everyone !!!!
4th April 2026
BMW 1 Series Brake fluid change
Overall
Quality
Punctuality
Communication
He arrived on time and did the job professionally but he was happy to chat all in all i will call him again for other work :)
1st April 2026
Mercedes-Benz A-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Just guessed didnt even investigate the problem 10 mins. Not worth the money
Reply from Stephen:
Arrived at job and car had missfire, plugged in diagnostic machine which came back with missfire on cylinder 1 and cylinder 3, asked customer about history of car and they had mercedes spark plugs fitted 6 month ago as it had missfire, advised to change coil pencils
28th March 2026
Kia Sportage Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Turned up when it was booked happy with everything quoted for work to be done said he would ring me back that day. Didnt ring so i rang him back friday to ask what was happening told me he would ring me back on the afternoon with a result. Its now saturday he hasnt rang very disappointed so i have gone elsewhere cant be doing with people not communicating and i would of thought in this day and age people couldnt afford to turn work down but you learn.
Reply from Stephen:
Customer was advised at end of diagnoses that I was really busy and wouldn't be able to carry out any repairs for at least 3 weeks due to being fully booked, customer was also advised I couldn't carry out work at road side and needed to be done in a garage which I could do but would need to find out some dates of when I would be able to use a ramp in friend's garage as I'm mobile, rang Friday to see what dates was available and autocare said they would get back to me on the Friday which customer was informed, had such a challenging day the next day with wrong parts to jobs over running and had slipped my mind to ring customer to get him booked in, had a list of customers to ring on the satuarday to arrange booking and before I managed to get to Mr gudgeon I recieved this review, that he had gone else where, as a busy buisness sometimes I can't get back to customers straight away as I am a 1 man band, this work wasnt being turned down and could of been carried out if you were a bit more patient.
28th March 2026
Renault Kangoo Full Service
Overall
Quality
Punctuality
Communication
Excellent, really happy with everything, accommodated to my schedule, punctual and great communication.
26th March 2026
Toyota Yaris Washer pump replacement
Overall
Quality
Punctuality
Communication
Excellent service. Friendly, communicated well to arrange and confirm the appointment, and great quality work. Went above and beyond to fit my appointment in as soon as the parts my car needed had been delivered by the manufacturer.
24th March 2026
Jaguar XF Brake discs and pads replacement - rear (both)
Brake caliper replacement - rear (passenger side)
Brake caliper replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Stephen was brilliant, very happy with the work ,Stephen says he has to come back Wednesday as no wear sensor with brakes,will use again
24th March 2026
Vauxhall Corsa Brake shoes replacement - rear (all)
Overall
Quality
Punctuality
Communication
Superb service from Stephen. Came between the hours quoted and was professional throughout the process
23rd March 2026
Mercedes-Benz SLK Brake discs and pads replacement - front (both)
Brake pads replacement - rear (all)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Steve was excellent — friendly, punctual and clearly very competent. He arrived on time and knew exactly what he was doing. I’m very happy with the work he carried out and wouldn’t hesitate to use him again or recommend him to anyone who needs a reliable mechanic
19th March 2026
Jeep Renegade Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Stephen was incredible. He listened to my queries before he went and answered them in super time. He was super punctual and gave me a clear and thorough debrief once the inspection was completed.
He was also very patient in the debrief listening to my questions and answering them fully.
Thanks Stephen, excellent work and professionalism all round.